Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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Great app, easy install and free.
Great group of folks to deal with and the app works like a charm.
It is the only app that I am using and it is the best ever especially the customer service (Logan) he helped me fix me the problem with FedEx tracking info not showing up in the app
Installed the app but needed assistants figuring everything out and Matt from customer support got back to me within minutes! Like less than 5mins, I was shocked, as I have used many apps on shopify for a couple of years and I've only have experienced such a quick response once before. On top of that Matt customised the app to fit my theme and gave a great pointer about our store in the process. I would give 5 stars 10x over. Truly impressed just by the support alone, not to mentions the great app also! Thanks Matt and ShopPad, keep up the great work!
Very good app, helps customers track their orders and eases the strain on customer service by reducing the amount of 'where is my order?' emails.
So far so good. This app works well on my shop specially since I am selling on a specific country using the local courier. This helps a lot. Thank you.
Having one of their staff install the code for a first time owner who has no experience with that field was very helpful
The team helped me with the setup, everything looks neat and good, although there was not a pleasant aftertaste in my soul, I gave the guys another chance, I hope everything will be ok with future orders, thank you!
Easy setup. Clean and simple design. Great app.
Amazing app and with a great costumer service! Thanks to Mandy for the help! She was very helpful! Thanks