Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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This review is only based on Customer Service, since it was installed today. I looked at a few options for tracking our shipments, and found Tracktor as a great choice. I requested the installation of the app, by the way is FREE, and not only they did it in record time, but they went the extra mile on clarifying a few items that I was not expecting an answer so soon. Thank you Mandy and Aaron, and everyone on Tracktor´s Customer Service team!
Great customer service and a very clean looking app.
Super helpful support!
After briefly discussing my issue, the Tracktor representative was able to help me quickly. Keep it up!
- One of the best track app i tried
- Very useful app
- Awesome customer service and support
5/5
This is an asset to my business a wonderful optimizing tool you shouldn't be without.
This app is amazing Easy to navigate and looks really professional. also the support is in a whole other level good job Keep it up!
This is an exceptional app. Easy to set up (as the team at Tracktor help you if you get stuck and in super fast time!) and it is easy to use and the lay out looks really good. The team at Tracktor even matched the layout to the colours I use. Thanks you so much Mandy, your a star :)
Sharree
https://petitquelquechose.com/
Tracktor is my favorite Order Tracking Application. I have used it for about 3 years now and have ZERO complaints about the application or the support team. It's an extremely simple application to set-up, but when it came to anything complicated, I would reach out to the Tracktor Team and they would help set it up for me! I had the pleasure of meeting Mandy H. today who is a fantastic member of Tracktor and provided me with exceptional and efficient service. I would recommend Tracktor 6 out of 5 stars!
You guys are amazing and provided fast service! Thank you once again!!
I recently installed this app and find it easy to use and worthy! The support team is helpful and kind. Must give it a try.