Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

March 28, 2018

Great App with Fantastic support to help me ( IT rookie ) get it installed.
Thanks

Tippy Toes Pet Boutique
United States
2 months using the app
December 12, 2018

fantastic customer service and works great. very happy with this service so far and have no complaints. Matt was great

Dugong Deals
Australia
2 months using the app
September 27, 2017

Tracktor tracking is good for me. It was a novelty for my clients who are feeling more protected. My store has gained more confidence with in-store tracking.

Banca Com Artes
Brazil
2 months using the app
October 11, 2018

This app is very simple and easy to use, I got all the help I need from the customer support.
Can't have better experience.
Thank you

T A Y Online Store
United States
2 months using the app
March 18, 2017

Bout time one that works and works well. Yeah it cost 14 bucks but so what you get 30 days free which if you haven't made 14 bucks in 30 days, well your in the wrong business. Plus you get what you pay for and this one is worth it. Good Job guys thanks. If your looking for a shipping tracker stop wasting your time with the others. Get this one ASAP! ..... can I give 10 stars?

Businessmind718
United States
2 months using the app
Edited January 8, 2020

Pleasure working with these people they really are the best. They've helped me through everything ty

LampHollywood
United States
2 months using the app
Edited August 25, 2020

The app itself is good.

The idea as far as I understand and have used so far, the customer enters the order no. not the tracking number, enters their email and will see their shipment update on the merchants website. I do think though that customer tend to find it a hassle having to go to the merchant's site every time to check shipment progress.

Going forward I may look for the option where the customer gets an update via email or sms every time there's an update to their shipment.

Credo Living
Australia
About 2 months using the app
July 27, 2023

The tracking app is a powerful and efficient tool that greatly simplifies the process of monitoring and managing activities. With its user-friendly interface, it offers seamless navigation, making it accessible for users of all tech backgrounds. The app's real-time tracking feature provides accurate location data, which is invaluable for both personal and professional use cases, such as keeping tabs on loved ones or managing fleet operations. The app's robust security measures ensure data privacy, giving users peace of mind. However, occasional glitches have been reported, requiring prompt updates. Overall, the tracking app remains a reliable and indispensable companion for staying organized and informed

Sourceone
Bulgaria
About 2 months using the app
August 6, 2020

didn't use it yet but from the start it looks WAY better than any other tracking app i've used. Good start!

Puppular Care
Belgium
About 2 months using the app
Edited December 30, 2019

Great customer service Quick to respond Quick to troubleshoot ANY PROBLEMS HIGHLY RECOMMEND this app

Satchel&Clutch
United States
About 2 months using the app