Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

May 5, 2020

app davvero utile e funzionale rispetto alla concorrenza.consiglio vivamente a tutti.grazie ancora i miei clienti si sentono piu sicuri ora

Ultrasuono Dimagrante
Italy
About 1 month using the app
February 10, 2020

This app is amazing! It gives your store the look and feels of a big box store. It allows customers to track their orders and allows you to add a track order menu to your theme. The customer service is excellent - thank you, Matt, for all of your help! We will continue to use the free version and will definitely upgrade to the premium version when our orders increase! Loyal fan of Tracktor!

Hijabs&More
Canada
About 1 month using the app
April 30, 2019

Great Customer Service!!!! They responded quickly on live chat and everything worked out great. Thank!!

Direct Puppy
United States
30 days using the app
March 3, 2018

Super APP , sowas habe ich gesucht und hier gefunden !

Luxuskettchen
Germany
30 days using the app
October 3, 2019

I used this app to help me it amazing for good work specially for professional shop I recommended really

Evoosky
Algeria
29 days using the app
July 21, 2017

Really like this app, works well and has a really beautiful design

Midtide
United States
29 days using the app
October 11, 2016

Simple integration, massive customer service winner especially when SMS alerts from carriers not an option.

Must have in my opinion.

Bury Computers
United Kingdom
29 days using the app
June 18, 2018

Nice App. See how it goes after testing.

Winwin Rc
Australia
29 days using the app
April 12, 2017

great app, greater staff and customer service

G O A T Wear
United Arab Emirates
28 days using the app
January 29, 2021

I used the Tracktor Expert Install Service, the response was fast, service team was very friendly and best of all, it's free. Would highly recommend.

ClassIntoComfort
Malaysia
28 days using the app