Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

January 3, 2019

The support team are super responsive and the app itself looks brilliant. Very professional and informative. Glad I installed this app!

House of Knives
Australia
About 1 month using the app
October 18, 2018

No other app other than Tracktor is useful when it comes to letting your customer track their package. It adds another layer of trust factor between you and your shopper. Personally, I was having some difficulties installing the app myself and reached out to customer service. They were delighted to help me without my intervene and this is what I call a good customer service. Definitely, recommend!!!

ActiveWare Apparel
United States
About 1 month using the app
June 22, 2018

Excellent and fast service! I recommend it for everyone!

Malia World
Costa Rica
About 1 month using the app
May 31, 2018

love it, this app is so easy to use and have made the development of my store so much better.

Jmc Fashion Vault
United States
About 1 month using the app
November 23, 2017

Great app! It makes tracking for customers so easy! And support is excellent. Can only recommend.

Art Clothing Zone
Slovakia
About 1 month using the app
August 18, 2017

Awesome app for tracking shipments, recommend it.

Gearland
Canada
About 1 month using the app
Edited September 21, 2020

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

RoseSkinCo
Canada
About 1 month using the app
March 9, 2020

Easy & Simple ! Just discovered Tracktor & love it. All is already configured, so you just have to work & sell your products !

Allmobilecon
Spain
About 1 month using the app
May 5, 2020

app davvero utile e funzionale rispetto alla concorrenza.consiglio vivamente a tutti.grazie ancora i miei clienti si sentono piu sicuri ora

Ultrasuono Dimagrante
Italy
About 1 month using the app
February 10, 2020

This app is amazing! It gives your store the look and feels of a big box store. It allows customers to track their orders and allows you to add a track order menu to your theme. The customer service is excellent - thank you, Matt, for all of your help! We will continue to use the free version and will definitely upgrade to the premium version when our orders increase! Loyal fan of Tracktor!

Hijabs&More
Canada
About 1 month using the app