Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Nice App. See how it goes after testing.
great app, greater staff and customer service
I used the Tracktor Expert Install Service, the response was fast, service team was very friendly and best of all, it's free. Would highly recommend.
Tracktor is a nice app! There was a minor problem with the tracking page aligning correctly with the theme I used. Contacted the support team and the fixed within 24 hours - all I had to do was give them limited access to the Theme configuration. Now it looks great!
What makes Tracktor a good product is not only the web plug-in, but their wonderful staff. Keep up the awesome customer service!
Annette - Thank you!
-J
Traktor is a really great app, especially if you're just starting out. Customer support is awesome. Matt went above and beyond to help me. Tracktor also allows you to hide specific countries that packages are coming from (ie: China). Lots of great features.
Works really well! I love how simple it is and how well it looks. Great job and making a wonderful app.
The assistance was excellent. The helped me with all my concerns and even took control to resolve the issue
Support is great. Outstanding app. If you have any questions just reach out and they are quick to help and solve your problem.
The App works perfectly, great customer service and empathy. I would recommend this app over and over again. Thank You Tracktor.
The app works perfectly fine, and as all of the other apps from ShopPad, the customer service is perfect! Can not recommend enough.