Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.
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Great Customer Service!!!! They responded quickly on live chat and everything worked out great. Thank!!
Super APP , sowas habe ich gesucht und hier gefunden !
I used this app to help me it amazing for good work specially for professional shop I recommended really
Really like this app, works well and has a really beautiful design
Simple integration, massive customer service winner especially when SMS alerts from carriers not an option.
Must have in my opinion.
Nice App. See how it goes after testing.
great app, greater staff and customer service
I used the Tracktor Expert Install Service, the response was fast, service team was very friendly and best of all, it's free. Would highly recommend.
Overall, the app itself and the support have met expectations, though we haven't been using it long enough to see how it's really affected sales conversions. However, in implementing the app, we were disappointed to learn it isn't possible to utilize the shipping tracking number as part of the functionality, which seems fairly standard for Ecommerce purchases nowadays. We were told this was being worked on, but we'd like to have a more firm time frame as to when this feature may be available.
Tracktor is a nice app! There was a minor problem with the tracking page aligning correctly with the theme I used. Contacted the support team and the fixed within 24 hours - all I had to do was give them limited access to the Theme configuration. Now it looks great!
What makes Tracktor a good product is not only the web plug-in, but their wonderful staff. Keep up the awesome customer service!
Annette - Thank you!
-J