Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its detailed tracking information that enhances customer self-service and reduces inquiries, improving operational efficiency. It features self-serve order status pages, integration with fulfillment emails, and real-time tracking. The customer support is highlighted as quick and efficient, with staff praised for their proactive customization efforts. The app is easy to set up, intuitive, and highly customizable, leading to widespread merchant satisfaction and recommendations.

June 23, 2020

Amazing app! I had a design issue with the tracking page and the support fixed it within the day - would recommend.

TruSwing
Australia
Over 2 years using the app
January 3, 2017

Great tool to keep my customers in the loop of their order status. Thanks Tracktor!

Champion3
United States
Over 2 years using the app
April 9, 2020

This has been our go to app for tracking. The integration is flawless and the support is phenomenal. Highly recommend!

www.bluelavaclothing.com

Blue Lava Clothing
United States
Over 2 years using the app
September 23, 2020

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

LullaLeisure
United States
Over 2 years using the app
February 29, 2020

This app has added a whole new dimension to my website, and helps to build trust with my customers, who now feel in more control of their orders. Very easy to install.

Estilo Living
Australia
Over 2 years using the app
May 19, 2021

I used the helpdesk, because the tracking of one carrier didn't work. I told the carrier name and an order nummer and they fixed it on the fly. Great work, thank you.

kaufe-jetzt24
Germany
Over 2 years using the app
March 10, 2020

It's really wonderful, the support team work fast. I can offer now tracking for my clients with epacket

larakstore
United States
Over 2 years using the app
July 21, 2020

Had some issues with tracking updating at first but their live chat helped me fix it within an hour. I'd definitely recommend this app to help keep customers updated on their order status.

DermaSculpt
United States
Over 2 years using the app
Edited October 31, 2020

First of all, the support these guys provide is exceptional, you won't feel like you have to do everything yourself, these guys get on with it and before you know it, it's sorted.... POW, just like MAGIC! You really won't be disappointed.... brilliant service! The app itself is great, simple and straight forward with many tweaks. The only bugbear I have is that it doesn't have an Order Tracking Number window, but that's not a showstopper, as you can provide an Order Number and email address, which I guess is more secure :) They also need to connect to more delivery companies, but that's just a matter of time.

imusthaveone.com
United Kingdom
Over 2 years using the app
February 19, 2019

J'utilise cette application gratuite pour permettre à mon client de suivre l'avancée de son expédition. Très précise et facile à installer

Chou de Chic
France
Over 2 years using the app