Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

March 13, 2018

good.............................................................

Afreshness
Vietnam
19 days using the app
April 3, 2018

Easy to use and extremely customer friendly, highly recommend using this App!

Neon Underground Apparel
United States
19 days using the app
Edited April 29, 2019

I was using another app but sometimes the tracking information would be in another language or no update available for periods of time. So far I love this app and it's easy for customers and myself. The customer support has been awesome as well. Thank you so very much!!!

JMW Boutique
United States
18 days using the app
January 22, 2020

New to Shopify and Tracktor, reached out to customer support and they helped solve my problem in minutes, most courteous and understanding!

Sales Pirate
United Kingdom
18 days using the app
June 8, 2018

Speedy service and very professional.

Starwind Stores
United States
18 days using the app
December 9, 2022

A really great App with awesome customer support. Really helpful and caring about their customers. This is a must-have for everyone who wants their customers to track orders on your Shopify website.

herbishh.com
Canada
17 days using the app
Edited February 4, 2019

I loved that Allan was available to log into my shopify store and configure my tracktor for me. I am still trying to get my store open, and am excited to see tracktor in action.

Shevends
United States
16 days using the app
October 9, 2019

I really recommend this app. The staff is very helpful. I asked them to set up the app correctly, and the response was amazing

fandeBags
United States
15 days using the app
August 4, 2020

Excellent customer support! Abby helped me set up Tracktor properly and I love the features - great app!

Silkaro
United States
15 days using the app
April 23, 2019

La mise en place a était très rapide, ne connaissant pas, j'ai juste mis l'application et c'est un technicien de l'application qui a fait le reste pour moi sur ma boutique. Maintenant je ne sais pas encore ce que sa va donner par la suite, mais j'ai mis 5 étoile rien que pour l'installation, parce qu'il ne son pas obliger de le faire pour nous. Merci de m'avoir aider.

choices 24/7
France
13 days using the app