Tracktor Order Tracking , 737 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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A really great App with awesome customer support. Really helpful and caring about their customers. This is a must-have for everyone who wants their customers to track orders on your Shopify website.
I loved that Allan was available to log into my shopify store and configure my tracktor for me. I am still trying to get my store open, and am excited to see tracktor in action.
I really recommend this app. The staff is very helpful. I asked them to set up the app correctly, and the response was amazing
Excellent customer support! Abby helped me set up Tracktor properly and I love the features - great app!
La mise en place a était très rapide, ne connaissant pas, j'ai juste mis l'application et c'est un technicien de l'application qui a fait le reste pour moi sur ma boutique. Maintenant je ne sais pas encore ce que sa va donner par la suite, mais j'ai mis 5 étoile rien que pour l'installation, parce qu'il ne son pas obliger de le faire pour nous. Merci de m'avoir aider.
I have just installed the Tracktor app and it wasn’t working and Annette and her team were amazing with assisting me to get it to work. Outstanding service. Thank you.
I love this app!!! Reached out to customer service about a problem, they responded in a timely manner and took all my problems away, 5 stars from me.
Tracktor is really awesome. The customer support is great and usually respond very quickly . The ui of both the tracking page and app looks good. Its easy to configure too.There is a slight problem with using oberlo and tracktor as oberlo automatically marks the order as fulfilled with carrier as other which messes up tracking in tracktor (so you have to do it manually) , its not a bug and there are technical reasons for it as Tracktor requires a direct connection to the carrier currently handling the order. Anyways its a really good app and recommended for everyone to give it a shot Trial is free for a month so just take advantage of it.
Great tracking app. It is aesthetically better and easier to use than the other well known tracking apps on the market. The support is fantastic too!
The best tracking app for Shopify, with the best support you can think of! Running the app on 2 stores, love it!