Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time tracking features and seamless integration with Shopify and other apps. It's recognized for handling orders from multiple carriers and enhancing customer experience by allowing direct order status checks. The app's customization to match store themes and robust security measures are also praised. Many commend the support team for their efficient assistance with setup, troubleshooting, and code adjustments.

April 27, 2019

Really great support and app, works really well for tracking orders! Staff responed fast and set up app for free!

11 days using the app
August 26, 2020

Had some issues with removed order items still showing in the customer's tracking number. Other than that it is a good app.

Beast Trimmers
United States
11 days using the app
December 7, 2019

This is not an honest rating as my store is not open for business yet. Please request this review again after 12/10/19.

Unique Avenues
United States
10 days using the app
October 24, 2018

Great app, looks very professional and clean. The customer support is awesome too. Really recommend it.

Ski Cove
United States
10 days using the app
June 12, 2019

I Love it. It is easy to set up and use. Very user friendly. They have great customer support. better than others I've tried

Optical Whitening
United States
9 days using the app
June 27, 2020

This app has resolved all tracking issues of my store. It has helped my customer a great deal. Customer satisfaction has increased.

Omega Walk
9 days using the app
November 21, 2022

Super App bis jetzt hat alles geklappt falls nicht ist der Kundensupport wirklich schnell und zuverlässig. Top!

8 days using the app
January 23, 2020

Awesome app so far. Matt was quick and professional with the installation. He added some nice touches to blend the tracking page in with the theme/branding and .ade the experience almost too easy.


8 days using the app
April 13, 2018

Great work Team
Really simplifies the end user experience in a good way.

7 days using the app
May 15, 2018

We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!

United States
7 days using the app