Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Wonderful app and a masterpiece of support!
Great app! Very responsive support team! I had some minor issues with the rendering of the tracking page and they got resolved in a very fast manner.
Really great support and app, works really well for tracking orders! Staff responed fast and set up app for free!
Had some issues with removed order items still showing in the customer's tracking number. Other than that it is a good app.
This is not an honest rating as my store is not open for business yet. Please request this review again after 12/10/19.
Great app, looks very professional and clean. The customer support is awesome too. Really recommend it.
I Love it. It is easy to set up and use. Very user friendly. They have great customer support. better than others I've tried
This app has resolved all tracking issues of my store. It has helped my customer a great deal. Customer satisfaction has increased.
Awesome app so far. Matt was quick and professional with the installation. He added some nice touches to blend the tracking page in with the theme/branding and .ade the experience almost too easy.
Thanks!
Great work Team
Really simplifies the end user experience in a good way.