Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

June 18, 2018

Very helpful and after 1 week of use I can see why this App is so highly rated...

United Kingdom
6 days using the app
Edited October 17, 2018

The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.

Dogs Life Colorado
United States
6 days using the app
March 16, 2020

Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.

Safe Style Face Mask
United States
6 days using the app
April 8, 2020

Tracktor is a great app. Customer service is amazing! They are very helpful! I highly recommend this app!

6 days using the app
Edited April 28, 2020

A great app to track my client's orders, intuitive to use and a very helpful support !
I truly recommend this App.

6 days using the app
July 31, 2018

Easy to install. it's working!
better than "that other app i tried"

United States
5 days using the app
June 24, 2015

Great app, quick install and fantastic customer support. Customers started to use the app straight away. 5 Stars+

London Lingerie Store
United Kingdom
5 days using the app
March 17, 2017

Great app and customer service!

5 days using the app
Edited January 21, 2020

Great app worth every penny definitely recommend this app to anyone’s e thinking of downloading amazing

Trending warehouse
United Kingdom
5 days using the app
September 3, 2017

Very quick to respond, answer questions, troubleshoot and make changes as needed.

Cardinal Of Canada
5 days using the app