Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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Awesome app so far. Matt was quick and professional with the installation. He added some nice touches to blend the tracking page in with the theme/branding and .ade the experience almost too easy.
Thanks!
Great work Team
Really simplifies the end user experience in a good way.
We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!
The team where really helpful and efficient in assisting to configure the tracktor layout to match the rest of my store. Highly recommended.
Update 1: The team were extremely helpful and able to quickly provide support with a further css query.
Very good app to to customers.
Very helpful and after 1 week of use I can see why this App is so highly rated...
The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.
Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.
Tracktor is a great app. Customer service is amazing! They are very helpful! I highly recommend this app!
A great app to track my client's orders, intuitive to use and a very helpful support !
I truly recommend this App.