Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
    678
  • 5% of ratings are 4 stars
    34
  • 1% of ratings are 3 stars
    7
  • 1% of ratings are 2 stars
    5
  • 3% of ratings are 1 stars
    19
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

April 13, 2018

Great work Team
Really simplifies the end user experience in a good way.

Motocentral
India
7 days using the app
May 15, 2018

We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!

Equicizer
United States
7 days using the app
Edited January 15, 2019

The team where really helpful and efficient in assisting to configure the tracktor layout to match the rest of my store. Highly recommended.

Update 1: The team were extremely helpful and able to quickly provide support with a further css query.

Argentum Antiques & Collectables
United Kingdom
7 days using the app
March 14, 2018

Very good app to to customers.

Saleself
Estonia
7 days using the app
June 18, 2018

Very helpful and after 1 week of use I can see why this App is so highly rated...

Nightaddict
United Kingdom
6 days using the app
Edited October 17, 2018

The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.

Dogs Life Colorado
United States
6 days using the app
March 16, 2020

Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.

Safe Style Face Mask
United States
6 days using the app
April 8, 2020

Tracktor is a great app. Customer service is amazing! They are very helpful! I highly recommend this app!

Kreaskin
France
6 days using the app
Edited April 28, 2020

A great app to track my client's orders, intuitive to use and a very helpful support !
I truly recommend this App.

UpLift™
France
6 days using the app
July 31, 2018

Easy to install. it's working!
Thanks.
better than "that other app i tried"

12teststore12
United States
5 days using the app
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