Reviews (740)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries by providing detailed, real-time order tracking. It features custom order statuses and a user-friendly interface that integrates seamlessly with Shopify, supporting multiple carriers. The support team is praised for their quick and efficient service, and the app is noted for its easy setup and aesthetic integration with merchant websites, enhancing both operational efficiency and customer satisfaction.

Edited January 15, 2019

The team where really helpful and efficient in assisting to configure the tracktor layout to match the rest of my store. Highly recommended.

Update 1: The team were extremely helpful and able to quickly provide support with a further css query.

Argentum Antiques & Collectables
United Kingdom
7 days using the app
March 14, 2018

Very good app to to customers.

Saleself
Estonia
7 days using the app
June 18, 2018

Very helpful and after 1 week of use I can see why this App is so highly rated...

Nightaddict
United Kingdom
6 days using the app
Edited October 17, 2018

The app is great so far it is very easy to setup. I am looking forward to my first order using Tracktor.

Dogs Life Colorado
United States
6 days using the app
March 16, 2020

Customer service is AMAZING! They are so responsive and helpful. I ask for something and boom, it's done. Thanks guys. Highly recommend Tracktor.

Safe Style Face Mask
United States
6 days using the app
April 8, 2020

Tracktor is a great app. Customer service is amazing! They are very helpful! I highly recommend this app!

Kreaskin
France
6 days using the app
Edited April 28, 2020

A great app to track my client's orders, intuitive to use and a very helpful support !
I truly recommend this App.

UpLift™
France
6 days using the app
July 31, 2018

Easy to install. it's working!
Thanks.
better than "that other app i tried"

12teststore12
United States
5 days using the app
March 17, 2017

Great app and customer service!

Dendishop
Philippines
5 days using the app
Edited January 21, 2020

Great app worth every penny definitely recommend this app to anyone’s e thinking of downloading amazing

Trending warehouse
United Kingdom
5 days using the app