Tracktor Order Tracking

Tracktor Order Tracking

Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

September 27, 2018

Aplicativo excelente, quando eu estava pesquisando outro apps, perdi boa parte do dia procurando um aplicativo à altura, que me fornecesse os recursos necessários para suprir as necessidades de meus clientes, e nenhum outro app no mercado chegou aos pés deste app. Porém quando fui instalar, ele infelizmente não sincronizou perfeitamente com minha loja em questão de HTML, então só foi preciso eu enviar um E-mail, e a equipe do suporte foi espetacular em resolver o meu problema em muito pouco tempo, e agora está rodando perfeitamente, e com uma estética incrível. Estou muito feliz com o uso do app. Só tenho a agradecer, superou as minhas expectativas. Boa sorte e sucesso à todos.

Multishop Time
Brazil
3 days using the app
June 17, 2020

The app gives a very professional look on the website - the support team is super responsive and professional, Matt just helped me improve the design of the Track Your Order page and it looks amazing! :)

CULBIA
Portugal
2 days using the app
October 15, 2017

Absolutely a perfect application to track your package.

Henaesarp
Türkiye
2 days using the app
January 3, 2020

I honestly cannot share my opinion how this app performs in practice yet. What I can say though, is that the support is very fast and engaging so far. They are friendly and quick to resolve a customization request. If I get collect more practical experience on that app, I might update this review. Thanks so far.

Victor De Rossa
Germany
2 days using the app
October 2, 2020

We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.

Classical Conversations Bookstore
United States
2 days using the app
October 9, 2019

I really wanted this app on my site to help build trust with potential customers. I was a bit nervous because some coding had to be done, but Mandy stepped in and did it all for me. It was a weight off my mind. Thanks guys!

XtremeTeez
Japan
1 day using the app
August 23, 2017

Love this app. Really helpful and well designed. I'd recomend it.

Onliwood
France
1 day using the app
June 10, 2017

Great app with a lot of features. But the best part about this app is the helpful team that follows with it. Great job, and thanks for the help!

Xtreme Sport As
Norway
1 day using the app
Edited November 17, 2020

Perfect! Great customer service they take the time to do small fixes for you and are super kind. App can translate the languge of the shipping pages and people can easily track where their package is, as well as you can track where your orders are with a great and effective database.

Kings Jersey
Sweden
1 day using the app
Edited December 6, 2018

Does exactly what I need and the support is excellent. If you're looking for a great tracking app I wouldn't recommend anything else.

Gaggle Fck
United States
1 day using the app