Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.

July 9, 2019

Their customer care is outstanding ! They fixed numerous setup challenges in a blink of an eye and the result is terrific!

lejolimaillot
France
About 9 hours using the app
June 17, 2017

wow amazing app get this now

Laughing Stitch
Australia
About 5 hours using the app
March 9, 2018

I have been recommended by a friend. He gave me a great return so I will test it !!!

Lecoincuisine
France
About 5 hours using the app
August 30, 2023

Just got the app and the tracking page looks great! I needed a little help to get the code in the shipping emails, but Daniel (from the chat) was right there ready to help. Instead, he did everything for me. AMAZING!

Zendira
United States
About 4 hours using the app
August 30, 2018

Very cool add-on for my store. Thanks traktor for providing this very useful app.

Decor Sanitaryware
South Africa
About 3 hours using the app
July 23, 2017

Super App! Works Superbly Well! A Must Have App!

Mcastore
South Africa
About 2 hours using the app
April 3, 2020

Under free trial now but so far everything has been great! The customer success member helped me set everything up very quickly

Wall vs. Me
United States
About 1 hour using the app
July 14, 2017

so far so good

www.stp-racing-products.com

Stp Race Products
United Kingdom
15 minutes using the app
May 16, 2017

Love love love this app! This is the best value you can buy for an order tracking app. On top of that, their service is top notch and will style your page perfectly to match your store (for free).

Canadian Made Co
Canada
July 5, 2018

Suuuper awesome support! They had an answer for me right away and even did some custom code to help it fit with my theme.

Mobileculture
Canada