Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (740)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing customer inquiries by providing detailed, real-time order tracking. It features custom order statuses and a user-friendly interface that integrates seamlessly with Shopify, supporting multiple carriers. The support team is praised for their quick and efficient service, and the app is noted for its easy setup and aesthetic integration with merchant websites, enhancing both operational efficiency and customer satisfaction.
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Excellent App and great Customer Success Team! Special thanks to Annette for her support and professionalism!!!
Fantastic app. Easy to load. Easy to use. UI has some nice out of the box options that blend nicely with out theme (modern UIs tend to do that :P). Definitely give this app a try. It's better than any of the other customer facing tracking apps.
The only major critique I have is that the initial input fields that customers see look plain and outdated, which clashes pretty heavily with how nice the actual app looks. If they fix up the CSS on those, this app will be unbeatable in terms of all around quality.
This app has really helped me with customer order tracking. It's easy to insta1l, customize and use. I wish though there was a way to view all orders delivered within a spacific time frame or all orders whose delivery has exceeded a certain duration of time. That would be really useful
This App is really good. The customer Service is just perfect. They reply very fast, and they really take time to help you with every Problem you have! I'm really highly satisfied with their service.
The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.
We're excited to get started using Tracktor! Great app, so far. :)
i needed help and they did waaayyy more than help me and i appreciate it so much. i recommend this app to any and everyone starting a store. Matt was awesome
One of the easiest and quickest ways to give your store "Amazon Like" tracking capabilities. One of the most beautiful apps in the Shopify App store, not to mention perhaps the easiest to install. We at EarthLED.com love it!
Tracktor provides an important function. I have found them to be the best order tracking app on Shopify. The team are friendly, professional and technically skilled. I highly recommend.
Prompt, efficient, helpful, and friendly! 5 stars!!
Very happy I went with Tracktor, such an easy and user-friendly service!