Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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One of the easiest and quickest ways to give your store "Amazon Like" tracking capabilities. One of the most beautiful apps in the Shopify App store, not to mention perhaps the easiest to install. We at EarthLED.com love it!
Tracktor provides an important function. I have found them to be the best order tracking app on Shopify. The team are friendly, professional and technically skilled. I highly recommend.
Prompt, efficient, helpful, and friendly! 5 stars!!
Very happy I went with Tracktor, such an easy and user-friendly service!
After i contacted the customer service, all my issues was fixed. The Service is really fast and good, i appreciate it!
Great app & great customer service! Fast response and flexible with plan. Highly recommend this app.
Super quick replies, with helpful, pleasant support staff!!
This app allows you to dramatically decrease customer service by waiving the tracking number delivery (which many customers forget). Simply provide the order number to the customer, and a beautiful page containing the location of the order on a map appears. In addition, in case of purchases from multiple suppliers, it shows a map for each supplier. Therefore, it is a good integration with Oberlo. The service of the support team is also very good.
MUSTHAVE for your shopify store!
Great customer support!
Very fast response from support and helpful. Immediate fixes. I highly recommend this app. Thank you!
Our customers always ask the question, "Where is my order?" This app solved that problem by creating a simple but beautiful tracking page for our customers to use whenever they need. The support team has been super helpful with all of our requests and we have already seen a huge reduction in customer service requests. Thanks team!