Tracktor Order Tracking

Tracktor Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.7 (167)
Developer
ShopPad Inc.

Add real-time order tracking, custom tracking statuses, and package lookup to your store.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration.

Turn first-time buyers into repeat shoppers with professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting)! You and your customers will gain incredible visibility into the status and location of every order in-transit. Everything is customizable with Tracktor, so get creative and delight your customers. Advanced users will appreciate features like delivery & exception reports, Tracking API with Webhooks, and Shopify Flow integration. more
  • Track orders across the globe with over 1,700 integrated carriers
  • Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
  • Send email/SMS notifications based on package events (delivery, exception, etc)
  • Manage what customers see with your fully-customizable tracking page
  • Our friendly USA-based support team is here if you need any help
Highlights
Use directly in Shopify admin

Languages

English

Works with

  • Shopify Flow
  • Klaviyo
  • MESA
  • Omnisend
  • OrderlyEmails
  • Webhooks
  • Flow

Pricing

Affiliate

Free

  • All features of the Essential plan
  • Includes 10 orders per month
  • FREE for partner development stores

Lite

$4.99 / month

$0.05 per extra order

  • 1,900+ Carrier Integrations
  • Real-time Tracking Page in Your Store
  • Shopify Email & SMS Integration
  • Includes 200 orders per month

14-day free trial

Starter

$8.99 / month

$0.05 per extra order

  • All features of the Lite plan, plus:
  • Dropship Location Substitution
  • Estimated Delivery Date
  • Checkpoint Translation
  • Remove Tracktor Branding
  • Includes 400 orders per month
  • +more!

14-day free trial

Essential

$49.99 / month

$0.05 per extra order

  • All features of the Starter plan, plus:
  • Product Recommendations
  • Export Order & Fulfillment CSV's
  • Customize HTML & CSS
  • Custom Order Statuses
  • Includes 2,000 orders per month
  • +more!

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (167)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, thereby enhancing customer satisfaction and streamlining operations. It features detailed tracking, custom order statuses, and integrates smoothly with Shopify and email apps. The dashboard offers insights into delivery speeds and issues. Merchants also praise the easy setup and responsive support team that assists with customization and troubleshooting.

May 14, 2025

Support is top notch and they are going the extra mile to help us get our configurations correct.

ShopStarluxe
United States
About 2 months using the app
June 26, 2025

Abby fixed my problem ASAP

Canadian Vaporizers
Canada
About 5 years using the app
September 3, 2024

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

Mr. Amari Soul
United States
Over 4 years using the app

Support

App support provided by ShopPad Inc..

Or visit their support portal

Developer

ShopPad Inc.

548 Market St #91031, San Francisco, CA, 94104, US

Launched

June 15, 2015

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