StoreYa: Google Ads & Shopping , 170 reviews

Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
March 21, 2023

Started our first month with 12X ROAS!! So far SOOOOO GOOD!!! Link your GA account and start seeing results!

Luxe Bathroom Vanities
United States
Time spent using app: About 2 months
Edited February 12, 2023

Started strong.But then my ad dollars were exhausted and I had no idea? Perhaps there could be a feature rolled out with an alert? For 4 days I saw my sales plummet. My account Manager Berk Barokas has now fixed the problem and is helping my business grow. Thank you for jumping in to help.

Sunbeam Vintage
United States
Time spent using app: About 1 month
February 1, 2023

The best advertising platform ever! we have got amazing results with storeya and our sales increase over time. we would like to thank "Shlomit" for the great communication, good job! Highly recommended.

United States
Time spent using app: 4 months
January 5, 2023

We have been very happy with StoreYa, they have been very helpful and are prompt in responding to any questions we have. As a small business they have really helped us grow our sales.

Get The Tea
United States
Time spent using app: 3 months
Edited December 21, 2022

They recommend your store be at least 3 months old so it has data and you give them 3 months for their AI to optimise your ads. I fulfilled both those criteria's and whilst the app got me sales it underperformed my expectation.

I spent $1500 dollars over 3 months to make to make $850 which roughly translates to 0.5 ROAS with a 1.8% conversion rate.

They really need to work on their communications too, once they respond they are great but it takes 2 to 3 days for a reply. Thankfully I never had an urgent question but if I did, I'd be very annoyed.

Ignore the reviews made by stores who have used the app less than 3 months and focus on those who've use the app 3 months or longer to make your final judgement.

SouthSide Beard Co.
United Kingdom
Time spent using app: 3 months
Storeya replied December 22, 2022

Thank you for your review and for sharing your experience with our app. We apologize for any communication issues you may have experienced and for not meeting your expectations in terms of results.

We would like to provide some context that may help to better understand the performance of our app. As you mentioned, we recommend giving our app at least 3 months to optimize your ads and gather sufficient data. In your case, the ROAS in the first month was low, but it increased in the second month and became positive in the third month. We also drove the majority of the store's sales in the third month.
We understand that you may have hoped for a higher ROAS, but considering the fact that the store didn't have plenty of data to work with, the positive direction of ROAS was the best that could have been achieved within this time frame considering the store's competitiveness of your industry, overall conversion rate, product listings, pricing and the behavior of its target audience.

We would be happy to work with you to try to further improve your results.

December 13, 2022

The results from using traffic boost have been great, and it is so easy to use. I would highly recomend it.

OC Celebrity Marketing LLC
United States
Time spent using app: 10 months
December 11, 2022

Started off really good, got sales, lots of hits. We doubled the monthly payment, wasn't as good. Gave it a full year and it ended up not going dead three weeks before Black Friday, and there was no warning or email on this happening. Didn't find out that this happened until after, and only by checking the numbers ourselves. Emailed them, they told us our ads dried up due to low funds, advised us to double our payment. Gave it another month, literally less than 1% traffic from this time last year. Emailed to cancel, they told us that if we do our other ads (not having to do with them) would suffer. Sounds like extortion/ransom for ads. Definitely a no go.

V Development Group
United States
Time spent using app: 11 months
Storeya replied December 12, 2022

Thank you for sharing your feedback with us. Over the course of a year, we gained a ROAS of 5.2X for your store.
We have alerted you twice before and during the high season that your funds were exhausted (Nov. 16th and 26th).
Our Google Ads account was driving 25% of your store's revenue hence we recommended not to take it off to avoid harming your other efforts. This was a professional insight - not extortion.
We would love to keep working with you - please reply to the email we sent you.

December 5, 2022

Since using Storeya we're averaging about an 8x roas on Google. The customer support has been exceptional.

Red Rebel Armour
Time spent using app: 2 months
November 21, 2022

Extremely happy with the performance of our company so far with Storeya. Our ads before were doing alright but they were not scaling upwards. Storeya scaled them up and got the return to continue to grow. Not to mention they made it all streamline together in one place instead of having 5-6 different networks to work with. We have generally a bigger account than most I would believe but our support has been amazing! If they give this amount of care to every store they are easily passed 5 stars for us.

Lace Lab
United States
Time spent using app: 5 months
November 15, 2022

What a terrible experience, I spent $120 and got nothing in return. Communication is almost cut off. I sent an email with no response. Don't use this trash

Best Toys for Kids
United States
Time spent using app: 15 days
Storeya replied November 16, 2022

I see that you signed up two weeks ago and your site is password protected, i.e. you can't generate any revenue if visitors can't visit your site.
In terms of communication, you sent us one ticket and we replied immediately.
You are welcome to reply to the email we sent you.