Reviews (205)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and traffic, reporting up to 21x ROAS. It features a user-friendly interface with automated ad campaigns across multiple platforms and real-time analytics. The app simplifies managing complex Google and Facebook ads and effectively targets the right audience, leading to quality traffic and increased product interest. Support, including dedicated account managers like Emma and Berk, is noted for responsiveness and helpfulness, making it a valuable tool for both established businesses and startups.

November 13, 2018

Used the app to drive traffic for 3 months. The traffic was of lower quality than the traffic I could get from google on my own (I got people to add to cart/view multiple products etc, not so with the traffic from this app, also much less traffic for same amount of money).

It is easy to setup, you also pick key words yourself, this could be the reason, as the true amount of optimization is not big? On my own I kept optimizing the words and add copy in google, which improved the performance. I did not notice any improvement of the add campaigns performance.

I want a refund!

chipperbot
Denmark
7 months using the app
Edited October 10, 2018

App will actually bring traffic. Had an issue and received immediate and highly specialized customer support.

Childrens Moda
United States
20 days using the app
September 23, 2021

5 stars. Incredible responsiveness and service by Emma and her team. If you're looking for a quick, simple and turn-key solution for Google advertising, check out Storeya.

The Useless Pancreas
United States
18 days using the app
December 21, 2021

We used StoreYa to help us start advertising on Google. They are great to work with and have shown us results. We are excited to see how our partnership continues to grow.

AGOGIE
United States
10 months using the app
December 17, 2020

There promo sponsor ads you see in your feed promise the moon in ROI X-times... they said and delivers ROCK SAND...Went from the starter price of $120 a month (which I only got 60 views the first month on my site morati world) "where they said there A.I will find the right customers in fashion, after the first few months of investing in this trash app I talked to customer service to get a better understanding on how things work, they said I need to increase my budget which I did to the $250 plan to see if there would be any difference where I could at least get one sale, invested over $$$$ and got $0 sales what a waste. I should have spent that money on Facebook ads and at least get a few last.

Morati World
United States
3 months using the app
StoreYa replied December 18, 2020

I'm sorry to hear about your experience with our company, we do our best to keep our clients happy with us.

We understand that getting the first few sales is always the hardest and can be very frustrated.
We encourage you to put an effort into improving your shopping experience by following the free site audit our Benchmark Hero app offers. This should help you jumpstart your store and improve your conversion rate.

Edited September 14, 2021

My biggest mistake of 2021. This app won't make you more money, they will just POACH ATTRIBUTION from your other campaigns and make you think theirs are profitable. These guys are REALLY dishonest and won't give a clear answer when asked questions. Here's what happened. I paid for storeya for 2.5 months on the basic plan. During that time I think I got a few sales. 2.5 months in I found out that they were running ads on the NAME of my store, and these accounted for MOST of the sales. Not products or product keywords. My store's name is unique and we rank #1 on google (duh!). But above my #1 google spot, storeya was running ads poaching customers with purchase intent from my other campaigns. Here's what was happening: 1. you run influencer/cpc/whatever campaign
2. customer googles you
3. customer clicks on storeya ad running at top of Google instead of your store which is prob #1
4. they purchase 5. Storeya attributes this purchase to their advertising. I literally had 2 customer tell me this, but the attribution was to storeya. When I discovered this I asked storeya to plz stop running ads for the name of my store. they refused. Got super vague and told me their ads help me to rank better on google. I said "I'm #1 on google for my store's weird name. Why am I paying you for this!?" Save yourself $$$$$$ and AVOID.

LLUME Jewelry
Canada
3 months using the app
StoreYa replied September 16, 2021

We have spent $12 bidding on your brand name since your competitors were taking 60% of your most targeted traffic and bypassing your natural results by bidding on your brand name using Google Ads. This is a common best practice one that we run on our unique brand name as well for the same reasons.

Edited August 5, 2020

Used for a few months. I have a completely untouched google shopping and search campaign set up and these both perform as well as StoreYa's campaigns. Their staff are great but this programme is a huge rip off and priced to compete with the very best in marketing agencies. This is okayish to get going but definitely use a marketing agency who will keep you informed every step of the way and actually show you the ads they set-up.

WatchStatus Ltd
United Kingdom
6 months using the app
StoreYa replied August 6, 2020

Thank you for your feedback.
Upon reviewing your account I see that you've been with us for 4 months, upgraded twice, and received a ROAS of 13X.
One of the advantages of working with us is that you can cancel at any time, so feel free to test your local marketing agency, and come back if you see a drop in sales.
Good luck!

Edited December 7, 2017

Had a few issues, but company working to resolve them - will update review when things are sorted.

Robins And Sons
United Kingdom
6 months using the app
January 26, 2021

I signed up for the $1,000/month tier and committed to 3 months to give this app a real shot of success, and I really wanted it to work, because I'm not great at digital marketing. My shop averages 2-4 sales a day, so we can convert, but I was looking to boost sales. After 2 months, we had 4 total sales through StoreYa... not the start I was looking for, but maybe we were finding our footing? The Facebook integration didn't work for me, so I reached out and was told that there was a bug, and they were working on it. I never heard back on that, Facebook integration just wasn't included for me I guess... Suddenly in month 3, my traffic dropped off a cliff. I reached out again, and I was told that my site was the problem (not adding upsells, speed needed a boost, add some more reviews, etc). I explained that none of this should explain why my traffic was falling, despite still converting my own leads 2-4 a day. I was told they would keep an eye on it, and I never heard back from them again. Maybe this could work for a different store. It certainly didn't for mine, and I wasted $3,000 on it... Really disappointed.

Illuminovo
United States
2 months using the app
October 2, 2023

L'app fa quello che promette. Occorre un po' di pazienza all'inizio in modo che si assetti nel modo giusto, ma poi da risultati. Consigliata per chi non ha tempo o esperienza nell'advertising.

Fango Store
Italy
5 months using the app