Reviews (205)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and traffic, reporting up to 21x ROAS. It features a user-friendly interface with automated ad campaigns across multiple platforms and real-time analytics. The app simplifies managing complex Google and Facebook ads and effectively targets the right audience, leading to quality traffic and increased product interest. Support, including dedicated account managers like Emma and Berk, is noted for responsiveness and helpfulness, making it a valuable tool for both established businesses and startups.

November 17, 2019

Overall disappointing performance. Main issue is because StoreYa controls the campaigns inside THEIR Google AdWords accounts, you can't see what's going on. Understandable they don't want you to have the campaigns their system builds inside YOUR Google AdWords account, because you could cancel after the first month & keep the campaigns built.

There are better solutions out there for Shopify stores out there, where YOU get to keep the campaigns inside your own Google account, and can see & adjust as needed. Hire a specialist on Upwork for a few hours and/or using AdNabu (app available on Shopify) would appear to be a better choice.

That's where we're headed next.

coegawear
United Arab Emirates
5 months using the app
StoreYa replied November 18, 2019

Thank you for your feedback.
We run Google Ads on accounts that we open and manage for our merchants so that we can have our technology optimizing them in real-time.
That technology managed to get you a conversion rate twice as high as your store's overall conversion rate and 8x higher than your own Google Ads account.

Our SAAS plans such as the one you used, allows a very low entry of $120 with no setup fee and no commitment and come with a dashboard showing all the stats on a daily basis.
We also offer a traditional plan (like PPC agencies provide) for a much higher media spend and a time commitment - that plan comes with access to the Google Ads account.

Edited February 11, 2019

Don't waste your money. This app is nothing like the description. I was hesitant to make the purchase, but after seeing all the 5 star reviews, I decided to give it a try and boy was that a mistake. I was charged $120 for a product that REDUCED traffic to my store and INCREASED my bounce rate. So, any traffic I was getting as a result of this app was completely useless. Another thing that I found sketchy is when I allowed the app access to my Google Analytics it showed that I was getting all this traffic, but my Shopify analytics didn't match up with this. When I revoked the apps access to Google Analytics, the traffic shown was in sync with Shopify showing that my traffic actually decreased and my bounce rate was phenomenal. The app description promised great results right away, but once you purchase the app and get to the dashboard, it wants you to pay the full $180 for 2-3 months before you see any changes. I don't know about you but that sounds like a complete rip off and I refuse to waste money on a service that is obviously misleading. Don't be fooled by the 5 star reviews like I was! I'm disputing the charge in PayPal because this service is not as described. I get better traffic from Google and Facebook ads.

Positivity Apparel
United States
About 2 months using the app
StoreYa replied March 3, 2019

Hi Devin,
Thank you for your review.
In the 4 days we were running your campaigns we only had time to drive 19 visitors to your site.
Those visitors were highly targeted and all came from Google Ads.
There is no technical way we could have reduced your traffic.
We would love to see your business grow with us, that's our goal and passion, but unfortunately, you stopped the campaign at a very early stage.

October 29, 2019

I tried this bullshit for $120, then I didn't know that it's a recurring charge and they took now $180! Fucking disgusting deceiving piece of crap!

Chronossi
Philippines
About 2 months using the app
StoreYa replied October 30, 2019

1. You were charged according to the plan you signed up for. Recurring payments are meant to keep your account alive at all times which is very important for its performance. We publicly mentioned the recurring payments on 4 different places along the flow.
2. You were refunded immediately upon receiving your request for a refund.
3. We do not appreciate your language.

Edited March 4, 2019

Used Storya during 4 month. 29 sales. I was hoping to make more sales. The app does not work miracles (at least for my store)

KdoStore
France
4 months using the app
June 16, 2017

Don't waste your time this app is garbage! it works for a while then stopped working and no one wants to reply to emails for technical help. Crappy app and even crappier customer service.

Icandistore
United States
About 1 month using the app
March 9, 2021

Easy to use and great ROI! We've been using it for a few years and have seen such a good increase in traffic and sales!

Posh Puppy Boutique
United States
4 days using the app
March 27, 2018

Very Disappointing result !! For the 1st month, I pay $1000 for the ads and they gave me "642" visitor and "0" sells. Think twice before giving them your money.

Gizmopies
United Kingdom
About 1 month using the app
Edited April 28, 2017

FAKE, expensive for nothing, it looks like one of those spam scheduled traffic pots .It shows you numbers of visitors,but it's just junk traffic without any conversions!
DO NOT BUY THIS APP.

Haggar Collections
United States
About 1 month using the app
June 25, 2018

signed up and pocked around then uninstalled and they charged me $258 not happy will not recommend

Onlinediscountimports
Australia
About 1 month using the app
December 9, 2023

Scam

Be Proud of Insanity
Latvia
1 day using the app
StoreYa replied December 12, 2023

You have never used our app, so we're not sure why you would write such a review.
You are welcome to first try us out and then share your feedback.