Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

June 23, 2021

Great customer service.
The app works perfect and its very easy and simple to use. Highly recommended!

MBA x Hemper
Spain
Over 1 year using the app
OneCommerce.io replied June 24, 2021

Hi Alex,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

May 20, 2022

Great App to work with it, most importantly the team is professional and highly workable with their customers. highly recommend

Moonwareusa
United States
Over 1 year using the app
OneCommerce.io replied May 20, 2022

Hi Yuexi,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

August 10, 2022

Great an easy to use. Their customer service is excellent especially Lewis who is always readily available to help!

Blue Holic Scuba - Scuba Shop & School in Los Angeles
United States
Over 1 year using the app
November 19, 2022

So far, great app! A lot of useful options and it looks very professional, which I like the most! Shen was there to help me set up the app and answer all of my questions. Thank you! :)

ICONs LIVING MMXX
Sweden
Over 1 year using the app
OneCommerce.io replied November 21, 2022

Hi Beshan,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

Edited April 28, 2023

Ci troviamo bene. Il supporto clienti è rapido e gentile. Consiglio questa app a chi ha un negozio multilingua.

Cashmere Island
Italy
Over 1 year using the app
OneCommerce.io replied May 8, 2023

Hi Camilla,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

September 10, 2021

Very helpful customer service system! Was so worried of those autotranslation and luckily they have different options to handle it~

Flow Club
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied September 13, 2021

Hi there,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited February 27, 2022

Great app it automatically translated my website in minutes. would be nice if you could changes some words without upgrading

One Tap International Limited
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied March 1, 2022

Hi Wendy,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

December 16, 2021

great app, easy to use. if something doesn't go the way it's expected, their fantastic customer support will help out immediately to fix it

Campo Libre.
Germany
Over 1 year using the app
OneCommerce.io replied December 17, 2021

Hi Markus,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 21, 2022

Sehr gute App und ein wirklich toller Support, hilft in die App einzusteigen und beantwortet alle Fragen die mit der Einstellung der App zu tun haben. Sehr gut!

La Natura Lifestyle Onlineshop
Austria
Over 1 year using the app
OneCommerce.io replied October 24, 2022

Hi Alex,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

March 22, 2022

Great app and support, I´m new with this app but looks very nice and intuitive, good customer support :)

InvitaShopping
Mexico
Over 1 year using the app
OneCommerce.io replied March 25, 2022

Hi ÁNGEL,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency