Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

Edited July 3, 2022

l'application est assez intuitif et facile d'utilisation. Il faut cependant venir corriger le texte traduit de temps en temps. le support est présent et réactif. je recommande

SublimeWax
France
Over 1 year using the app
OneCommerce.io replied September 20, 2021

Hi Korian,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

As you said that "one suggestion that I want to propose is that it would be much better if it updates the translation for each content change", yes our app can do that with the function called "Auto Update translation" and this function is available on Essential plan.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited January 28, 2023

Very fast, profesional and polite service. The team reached out for me just the moment i started customizing my app. Kindly helped me to adjust the app for my needs, even gave me a better idea how should it look. They did all the customization and adjustments for my website, i did not need to do anything!

music_glass
Bulgaria
Over 1 year using the app
OneCommerce.io replied July 16, 2021

Hi there,

Here's Daria from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daria
Transcy - Translate Language and Convert Currency

Edited May 19, 2022

Really helpful and easy to use, thanks Jennifer from Fire Apps.
非常好操作, 也符合多國家銷售使用, 謝謝客服第一時間就解決我們的問題, 效率非常好!

B.Y.O. HK (International)
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied May 20, 2022

Hi there,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 14, 2022

Excellent support !
This APP do help my site to do multiple language translation easy and work great !

紫金堂北美-Tasteforlife-女性機能食補的養生專家
Canada
Over 1 year using the app
OneCommerce.io replied May 17, 2022

Hi Eric,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

November 8, 2022

top app , Neville help me to instal and have best best result If you want expand your business around world this is top app
I

YUNIQUE GREEN-CLEAN-POWER
Italy
Over 1 year using the app
OneCommerce.io replied November 8, 2022

Hi FILOMENA,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

March 27, 2022

very good support, lightning fast and always helpful. Never had any regrets about using this app. thank you

DisagrEE
Germany
Over 1 year using the app
OneCommerce.io replied March 28, 2022

Hi Stefan,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited May 13, 2021

Transcy’s Free Plan is an excellent app plan for individuals looking to take their store international. With the currency conversion features and the 1 free additional language under the base plan, Transcy is arguably one of the better translation apps on this platform. My only complaint is the limited customization abilities for certain elements. However, the staff is very attentive and very willing to help.

isegugi
Canada
Over 1 year using the app
OneCommerce.io replied May 14, 2021

Hi Marko,

Here's Taylor from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

As you're having a complaint about customization abilities for certain elements, my colleague is following up your case, please let them know for further support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Taylor
Transcy - Translate Language and Convert Currency

March 14, 2022

it is very help, help to solve the problem with language and currency
and flora is very nice
5 stars

AKSPORT SUP
China
Over 1 year using the app
OneCommerce.io replied March 14, 2022

Hi ANNA,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 2, 2022

Amazing client service, really helpful. Quick to setup. Took us less than an hour to launch the English version of our website.

henriette h
France
Over 1 year using the app
OneCommerce.io replied March 5, 2022

Hi Sarah,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

May 2, 2023

L'application est très bien et très fonctionnelle et le service d'aide en ligne est très réactif. Ils m'ont aidé à pas mal de paramétrage, vraiment très bien. Je conseille cette appli et cette compagnie

Smart Bijoux
France
Over 1 year using the app
OneCommerce.io replied May 8, 2023

Hi Nicolas,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce