Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

August 17, 2021

Great options and customer service! I was only 1 minute into the app and Lisa from Fireapps very kindly offered all the help one would need setting up!

Beni Boonon
Bangladesh
Over 1 year using the app
OneCommerce.io replied August 17, 2021

Hi Saadul,

My name's Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

March 19, 2022

It does exactly what I needed (and more) and the customer service was instant and so helpful! Be ready for 1 hour of setup to get it just right. If you need to translate your site, this is your app

Alexandria Customs
Canada
Over 1 year using the app
OneCommerce.io replied March 21, 2022

Hi Cody,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 17, 2021

Amazing app. Simple to use and very effective. I would definitely recommend the app to other Shopify users.

supafitau
Australia
Over 1 year using the app
OneCommerce.io replied May 18, 2021

Hi there,

This is Reece from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Reece
Transcy - Translate Language and Convert Currency

February 8, 2022

Very professional work ! I recommend this app ! Customer service is very responsive. The language translate in perfect

HËRITA PARIS
France
Over 1 year using the app
OneCommerce.io replied February 9, 2022

Hi Sammy,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

November 29, 2022

I've been using the app for over 6 months and it works absolutely great. Support is fast and can help you set up the app.

Lost April Wholesale
United States
Over 1 year using the app
OneCommerce.io replied November 30, 2022

Hi there,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

April 13, 2023

Great work i use this app on all my shops. The support is verry Nice! Thank you Cassie :) If you have any Question the Support help you.

WOMBEST
Switzerland
Over 1 year using the app
OneCommerce.io replied April 18, 2023

Hi Stefan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

March 4, 2022

Hi,
This app is very usefull. Garlic gave me excellent and fast attention.
My websites now have two languages ​​and another currency

khudaco
Colombia
Over 1 year using the app
OneCommerce.io replied March 6, 2022

Hi Camilo,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

Edited January 20, 2021

The most important thing about this app is the fact that they are really helpful with customer support (just consider it's a different time zone). Seri has always guided me through the obstacles that came up. Thanks!
Everything is working really well.

Alata
Portugal
Over 1 year using the app
OneCommerce.io replied January 20, 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

June 25, 2022

TOP services, thank you. This APP is super to use. Very nice to use for my Shopify store. Thank you for your help when we have problems. Regards, Steve.

Exclusive-Hobbyshop
Belgium
Over 1 year using the app
OneCommerce.io replied June 29, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited March 26, 2024

Easy to use, great customer service, helped me with multiple issues, I would recommend this, I already use this application on both of my websites..

RANDRIDE
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied May 20, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency