Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

May 2, 2023

L'application est très bien et très fonctionnelle et le service d'aide en ligne est très réactif. Ils m'ont aidé à pas mal de paramétrage, vraiment très bien. Je conseille cette appli et cette compagnie

Smart Bijoux
France
Over 1 year using the app
OneCommerce.io replied May 8, 2023

Hi Nicolas,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

June 1, 2021

I use the auto currency switcher and super easy set up. Great app and excellent service!!! Impressed!

JenGifts
Hong Kong SAR
Over 1 year using the app
OneCommerce.io replied June 1, 2021

Hi Jenny,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

October 21, 2021

The app works great! doesn't slow down your site. Customer support is EXTREMELY HELPFUL!!!!!! They're the reason this app takes your experience to the next level!

QiLifeStore.com
Canada
Over 1 year using the app
OneCommerce.io replied October 21, 2021

Hi Yat,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 2, 2022

The app was very easy to install and use. When we needed to contact the support team, they were very responsive.

Canada Soccer
Canada
Over 1 year using the app
OneCommerce.io replied November 4, 2022

Hi Jay,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 5, 2022

Neville helped me to solve my problem, her help was so useful and we had a really friendly talk though. thumb up

loosoostore
China
Over 1 year using the app
July 23, 2022

Bislang sehr zufrieden, vor allem mit dem Livesupport von Daisy - hier wird schnell alles umgesetzt und tatkräftig unterstützt- herzlichen Dank und Grüsse aus der Schweiz :-)

candy24.ch
Switzerland
Over 1 year using the app
November 19, 2022

great service great servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat servicegreat service

UBEATOR
United Kingdom
Over 1 year using the app
OneCommerce.io replied November 21, 2022

Hi Mike,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

July 26, 2022

I used this App to translate my website. The app worked well and especially their customer support is very quick and helpful!

OrganiCare4You GmbH
Germany
Over 1 year using the app
January 26, 2022

The support is reactive and helps you fastly if you've got some issues. It's a nice translating app. However, I wish I could translate more than 1,000 products soon.

Kaldeo
France
Over 1 year using the app
OneCommerce.io replied January 27, 2022

Hi Tresor,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For your concern, our team seriously take it into consideration and try to improve it in the next releases.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

November 16, 2023

Very good customer service, after some issues, the technician Giselle provided very effective help and the processing speed was very fast!!

SimRacingPros
Canada
Over 1 year using the app
OneCommerce.io replied November 28, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce