Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,965)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

November 12, 2024

Don't stress yourself Transcy is the best for translation. And If you don't understand anything reach out to their support team they're amazing.

ZARABI
Germany
10 days using the app
OneCommerce.io replied November 21, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...

December 11, 2024

Good

60 Tools
United Kingdom
About 16 hours using the app
OneCommerce.io replied December 16, 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

October 10, 2024

3 Monate SEO-Arbeit für uns ruiniert. Achtung: diese App setzt canonical Tags und dadurch wurden wir bei Google abgestraft. Richtig mies. Die App ist ansonsten auch etwas kompliziert aufgebaut. Sind leider nicht zufrieden.

sandiia® – stylische Babycarrier
Germany
Over 2 years using the app
OneCommerce.io replied October 13, 2024

Hi there,

This is Saha from Transcy

- On the behalf of our team, we're truly sorry to hear that our app caused such disruption to your SEO efforts. It's clear that this has ...

February 17, 2025

I found Transcy to be super helpful, especially when I reached out to their chat support, they were quick and really knew their stuff!

Freewell Gear
Hong Kong SAR
About 2 hours using the app
October 25, 2024

Giselle help us with the currencies. Very good support!

BeWarm
Sweden
3 months using the app
OneCommerce.io replied November 8, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

January 22, 2025

A big thank you to Andy and the entire Transcy team! I encountered a very important issue that needed immediate attention, and this app, combined with their exceptional support, helped me resolve everything on the same day. Their quick response, professionalism, and dedication truly exceeded my expectations. I’m incredibly grateful for their assistance and would highly recommend their services to ...

Mark & Matt
Spain
About 2 hours using the app
OneCommerce.io replied February 16, 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for ...

November 7, 2024

Je voulais traduire mon site pour toucher de nouveaux marchés et ce plug-in fonctionne très bien! le customer service est très rapide et compétent, Merci à Andy et l'équipe pour m'avoir aider à configurer correctement!

MyMoneyBox
Switzerland
14 days using the app
OneCommerce.io replied November 21, 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

October 21, 2024

Spoke to Joliann, amazing customer service! The problem that I was facing was quickly solved by her via a few screenshots and well-written instructions!

availur
United States
4 months using the app
OneCommerce.io replied November 8, 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

December 4, 2024

awesome support, very helpful, great app.

Holychew
Czechia
About 18 hours using the app
OneCommerce.io replied December 16, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet ...

November 2, 2024

They are great

AnywhereScreen 21
United States
20 days using the app
OneCommerce.io replied November 8, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet ...