Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,965)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

October 30, 2024

Good and friendly customer service

Gibbon Japan
Japan
4 months using the app
OneCommerce.io replied November 8, 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

November 11, 2024

Extremely helpful

2wish
United Kingdom
21 days using the app
OneCommerce.io replied November 21, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

December 26, 2024

Good.

KneePulse
United Kingdom
About 12 hours using the app
OneCommerce.io replied January 15, 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

December 24, 2024

Andrew answered my questions in the best possible way and explained the procedure

Glampelle
Greece
About 13 hours using the app
OneCommerce.io replied December 27, 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

December 10, 2024

I encountered an issue with product prices displaying three decimals, which was unusual. Eleanor from customer support assisted me in resolving it, though it took some time. Overall, I received great support. Thank you, Eleanor.

TheLambBlueprint
South Africa
1 day using the app
OneCommerce.io replied February 16, 2025

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...

October 30, 2024

The app is very good, the customer support is perfect!

Exclufy
France
3 months using the app
OneCommerce.io replied November 8, 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

Edited November 4, 2024

Had a problem that was fixed eventually by customer support.

Unfrosen.com
Romania
8 months using the app
OneCommerce.io replied October 27, 2024

Hi Horia,

This is Peter and we're deeply sorry for any inconvenience causing to your experience

We have seen that one of our colleagues provided an explanation and the ...

November 14, 2024

I needed help changing the location of the currency selector and I was excellently helped by one of the staff members! Great service and a nice look.

Silk & Serena
Netherlands
10 days using the app
OneCommerce.io replied November 21, 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

February 25, 2025

Great app

AI Assistant Store
United Kingdom
About 2 hours using the app
December 30, 2024

Sally helped in a very quick and efficient way when installing the app, I feel confident I would get all the help I need going forward as well. Thank you for your support! :)

Ami Minie
Sweden
About 6 hours using the app
OneCommerce.io replied January 15, 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for ...