Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 22, 2021

I am very satisfied about the app. It is very useful and simple, and the support is well prepared and super fast! thank you so much

Punto Vela
Italy
About 1 year using the app
OneCommerce.io replied January 24, 2021

Hi there,

Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

December 1, 2020

What a great service, my problem was solved in a few minutes. Special thanks to Raymond and Andy. I recommend!

Just Gloria
Belgium
About 1 year using the app
OneCommerce.io replied December 1, 2020

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

November 4, 2022

I still learning and working on it but so far so good, customer service is good also translation is good.

TWO BAKE BOYS
Singapore
About 1 year using the app
OneCommerce.io replied November 8, 2022

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

March 3, 2022

It is very easy to use, and the customer service support is also in place. It is definitely recommended. It is a relatively easy-to-use app in the same type. I will recommend it to more people. I hope that the seller will become better and better.

rosezora
China
About 1 year using the app
OneCommerce.io replied March 5, 2022

Hi there,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

January 28, 2022

They helped me a lot, perfect, the personalized help system solved the problems on my website, thank you very much

Mocca Beach Store
Italy
About 1 year using the app
OneCommerce.io replied January 29, 2022

Hi Edson,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 7, 2022

The customer service is eager to please thei clients with the best quality service. Everytime i ask a question they respond within minutes!

wolkendecoratie
Netherlands
About 1 year using the app
September 27, 2022

This app is great for beginners as well as advanced users. The customer support team is very responsive. Thank you Harwin for your kind assistance!

Neo Scavenger Hunt|折衷露店ネオスカ
Japan
About 1 year using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 13, 2022

I have used other translation apps before and this one is the one satisfies me the most. Very easy to use and very user-friendly for customers too.

2nu Sunglasses
Hong Kong SAR
About 1 year using the app
OneCommerce.io replied February 14, 2022

Hi Ivan,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited March 1, 2023

This translator is very powerful, the customer service helped me complete the plugin integration, thank you very much, the perfect payment service makes my business grow faster, thank you! The translator is practical and powerful! very perfect!

Viviebike
Hong Kong SAR
About 1 year using the app
February 20, 2022

Just installed this app, and support was immediately on helping me through the whole process. Very good, and I do recommend

DoUdare
Norway
About 1 year using the app
OneCommerce.io replied February 22, 2022

Hi Inger,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency