Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 9, 2022

This app has been very helpful to translate my store. It is very easy to use and everything can be personalized as you prefer to match with your store style.

Idyllic! Jewels
Spain
12 months using the app
OneCommerce.io replied January 10, 2022

Hi Ignacio,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

April 12, 2022

Nice app works good and support are very nice and patience , the only thing that need learn how to use

LEIVIP MULTIBRAND WHOLESALER
Italy
12 months using the app
OneCommerce.io replied April 16, 2022

Hi Tommy,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

April 14, 2022

Parfait! Merci pour le support, le service à la clientèle est super et très patient. Tout fonctionne à merveille

Lilith no 2
Canada
12 months using the app
OneCommerce.io replied April 16, 2022

Hi Marie,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

September 30, 2022

客服人员非常负责,回复高效。
有两个建议:1:图片像g-translate一样实现翻译
2:产品文案自动翻译,不用每次更新文案,都要手动去点翻译。这样每个店铺好几个语言,耗费时间长。因为每个语言的反应也有点慢。

Engwe-bikes-EU
China
12 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

April 1, 2023

Special Thanks Vani! for your help to set up all the functions and hope the app work well in the future!

REVERRY
Thailand
12 months using the app
OneCommerce.io replied April 4, 2023

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

May 12, 2022

Je viens d'installer l'application et je n'ai pas encore pu réellement la découvrir mais Pauline a su tout paramétrer pour moi (langue, devise, emplacement du bouton...), c'est vraiment très agréable ! Merci Pauline !

Rose Et Balthazar
France
12 months using the app
OneCommerce.io replied May 13, 2022

Hi Camille,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

Edited December 25, 2020

I've just downloaded the Transcy app and it was so easy to install into my Shopify store. Help by Jennifer was readily available when I wanted to change something. I highly recommend this translator app for all you newbies and professionals alike.

Bandit Trading
Australia
12 months using the app
OneCommerce.io replied December 27, 2020

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

July 7, 2022

Ottima app, veloce ed immediata. Assistenza super! La migliore app usata finora su shopify. Sicuramente consigliata

Etnico Arredo
Italy
12 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

January 22, 2021

It's very convenient and helps me to translate into a different language. Thank you for the customer services from FireApps to solve my problem too!

Amitabha Malaysia
Malaysia
12 months using the app
OneCommerce.io replied January 22, 2021

Hi there,

This is Richard from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Richard
Transcy - Translate Language and Convert Currency

April 11, 2023

By far the best alternative to translations and currency converters, all the tools necessary for merchants as well as an incredibly efficient customer service.

Sayalena
Estonia
12 months using the app
OneCommerce.io replied April 12, 2023

Hi Sayalena,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce