Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 14, 2022

The whole process from installation to translation is so simple! Really fast. Support helped with a problem immediately!

Clothing x Crypto
Germany
12 months using the app
OneCommerce.io replied January 17, 2022

Hi Daniel,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

September 4, 2022

I HAD THE PLEASURE OF BEING ASSISTED BY JOHN HE WAS MOST COURTEOUS AND HELPFUL I HAVE SEEN. ANSWERED ALL OUR QUESTIONS AND CONCERNS IN A MATTER OF SECONDS AND EVEN OFFERED TO DO SOME SETTINGS FOR US. THIS APP IS SIMPLE AND EFFECTIVE. IT ALSO SUITS VERY WELL OUR WEBSITE WILL DO BUSINESS AGAIN FOR SURE. THANK YOU SO MUCH JOHN !!!! MUCH LOVE FROM MONTREAL

Veosclothing
Canada
12 months using the app
October 13, 2022

Great service and help from support. Easy to use app and has trnaslations in many languages. Thank you Pauline!

Handlehytta
Sweden
12 months using the app
OneCommerce.io replied October 18, 2022

Hi Alexander,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

January 20, 2022

It's a very good application. It's very easy to use and the automatic translation is a feature that help me a lot.
The support is good and responds fastly. I recommend this application.

Shoelace Factory
France
12 months using the app
OneCommerce.io replied January 24, 2022

Hi CHRISTELLE,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

March 25, 2022

I couldn’t be more happy with this app. The customer service is out of this world . Big thank you to Jennifer who help me a lot and did an amazing job!

Katherie
Canada
12 months using the app
OneCommerce.io replied March 28, 2022

Hi Catherine,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 23, 2022

Super application, j'en suis ravie. Je m'en suis servie pour traduire mon shop et pour ajouter une devise. Merci encore à Shen pour son aide précieuse :)

SoBelly
France
12 months using the app
OneCommerce.io replied November 24, 2022

Hi Marie,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

May 13, 2022

The app is great, too bad we can't customise ourselves the CSS but the team helped me customising the plugin. And did a great job.

EugeneRiconneaus_ER
France
12 months using the app
OneCommerce.io replied May 17, 2022

Hi there,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

August 11, 2021

Jane is amazing, she helped me address my questions and was highly proactive in helping me understand the features better.

Buoy Swim Official
Singapore
12 months using the app
OneCommerce.io replied August 12, 2021

Hi Melanie,

This is Erastus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erastus
Transcy - Translate Language and Convert Currency

October 1, 2021

I am using the app for a second language for my site. I had an issue at the onset, but their support team stuck with me for nearly 30 minutes to correct the problem that I actually caused during setup. Now everything works perfectly.

Unbounded Club
United States
12 months using the app
OneCommerce.io replied October 4, 2021

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

May 17, 2023

App works well and support team was very supportive, helpful and responsive. Special thanks to their support staff for all the help

Vektra PC
United Arab Emirates
12 months using the app
OneCommerce.io replied May 18, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce