Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

August 16, 2022

I'm very satisfied. Pauline I correspond with is amazing she gives me the best advice and suggestions on how to improve my online store.

gigilthelabel
Bulgaria
11 months using the app
December 10, 2022

Amazing support and results! My store can now access more people and eventually boost sales and ROI!

MyFaceOnSOX-GR
Bulgaria
11 months using the app
OneCommerce.io replied December 13, 2022

Hi Dimitar,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

March 7, 2022

It's an amazing app! Where you're inadequate, the support team responds quickly! I especially thank Terasa from here. She did everything for me!!

Otrera Bags
Türkiye
11 months using the app
OneCommerce.io replied March 9, 2022

Hi Benek,

I'm Marcus. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

August 23, 2022

Very easy to setup! Shen was super helpful and walked me through the whole setup process. Done in less than 10 minutes!

WCI Merchandise
United States
11 months using the app
November 24, 2021

A very kind person in charge followed me. It was my first time to shopify and I was worried, but I was very happy. thank you.

HUNGRYBOOK
Japan
11 months using the app
OneCommerce.io replied November 25, 2021

Hi こびとのひとみ,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

February 3, 2022

The app was up and running in minutes. The translation is efficient and the person who took care of my installation very professional. I recommend !

Fromages & Co
Canada
11 months using the app
OneCommerce.io replied February 7, 2022

Hi Thomas,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 5, 2022

Recently, I have started using this App, I found the app better than my expectations, and I'm really excited. Furthermore, I got a guidance by chat in few mins. Thanks

Holy Tea
Netherlands
11 months using the app
OneCommerce.io replied March 7, 2022

Hi Michail,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

July 11, 2022

La instalación de la aplicación fue muy fácil de hacer. Si bien requerí un pequeño apoyo de parte del equipo de soporte y sus agentes Nancy y Flora, ellos fueron muy amables en ayudar a finalizar el proceso. Excelente app y excelente team!

Karat1954
Chile
11 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

February 7, 2023

Top notch customer support! Very fast, friendly and competent! :) It is also very convenient via the chat.

SynthicDreams
Germany
11 months using the app
OneCommerce.io replied February 10, 2023

Hi Kevin,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

September 7, 2022

You get the best support overall in any of these apps in Shopify. Very easy to use. The price is also great.

BORZ Prime
Germany
11 months using the app