Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

July 28, 2022

Ho provato altre App ma nessuna mi ha soddisfatto come questa. I clienti di altri paesi mi chiedevano di modificare i prezzi nella loro valuta e finalmente oggi ho risolto questo problema. Garlic è stato gentilissimo e mi ha aiutato ad installare l'app in pochi secondi. Grazie di cuore a tutto lo staff. Siete i migliori.

Amazing Games Swiss
Switzerland
11 months using the app
March 30, 2022

Very nice!Great customer service.Flora helped me a lot and solved our problems in time, the APP works great!

Hbada
United Kingdom
11 months using the app
OneCommerce.io replied April 4, 2022

Hi Baidiao,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

June 29, 2022

We have customers from Japan and France, which is why we hope to translate at least some of the important functional pages into Japanese and French for them. Transcy helped us with it and surpassed our expectations - it translated EVERYTHING flawlessly. The language switcher is highly customizable. The support team is helpful, and replies super fast. Can't recommend it enough.

iVANKY
Hong Kong SAR
11 months using the app
OneCommerce.io replied July 4, 2022

Hi Kevin,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

May 29, 2023

Very good, the attention of customer service is nice and works wonders, I would totally recommend it

Budground
Spain
11 months using the app
OneCommerce.io replied May 30, 2023

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

January 26, 2022

This applications works good. Easy to set up and use! Always quick and useful respond from customer support!

Insomniasmoke
Latvia
11 months using the app
OneCommerce.io replied January 27, 2022

Hi Oskars,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

December 19, 2022

yes, very helpful to me, i am happy to know this app. hope it will work very well in the further. the customer service is nice and timely

ProMaleToys
United States
11 months using the app
OneCommerce.io replied December 20, 2022

Hi Shirley,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

October 24, 2022

The app installation was fast and the service was great. Molly was super helpful and patient and quick to solve issues.

Proxihealthcare USA
United States
11 months using the app
OneCommerce.io replied October 25, 2022

Hi Jason,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

May 27, 2022

Awesome app. Customer care is very supportive. Recommended if you want to translate the website to any language.

Neo Hair Lotion
Kuwait
11 months using the app
OneCommerce.io replied May 30, 2022

Hi Ali,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

June 23, 2022

I run a business that need to translate my website to multi languages. The customer service is very good, they give me help even very late in the evening. Thanks transcy, they did a very good job.

Amperetime DE
China
11 months using the app
OneCommerce.io replied June 27, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

April 6, 2022

very powerful APP ,great customer service,helpful and kind to me helping me in solving a cart currency problem

TiktokNail
China
11 months using the app
OneCommerce.io replied April 7, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency