Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,868)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

September 23, 2021

I'm a small business and this service is great for me. I need one language translated which at present only costs for words, not a monthly service. It is really easy to do and also to keep the site updated when I add new products.

KatLime
United States
11 months using the app
OneCommerce.io replied September 23, 2021

Hi Kathryn,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

For your concern "I need one language translated which at present only costs for words", for making it clear you now have unlimited words to translate your store. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited February 13, 2023

It was a good app..its easy to set up. And the customer service is awesome. They are available at any time and respond very fast...

s7ty.com
Saudi Arabia
11 months using the app
OneCommerce.io replied February 14, 2023

Hi Marwan,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

December 26, 2021

The application is so easy to use. The most useful language translation app I've seen on the Shopify store. Automatic translations are nice. You can also edit automatic translations yourself. The app support team is very fast. And they answered me at night with German time. You are amazing. Thank you.

Einladung Store
Germany
11 months using the app
OneCommerce.io replied December 27, 2021

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 16, 2022

I have a multilingual shop. The primary language is Italian and then there are 5 languages. the app is intuitive and well made. the assistance is punctual and solves serious problems in a reasonable time. i prefer it to langshop. the defects concern the synchronization. it is not uncommon to have to translate manually. in the panorama for now is the best

HUNDRED100
Italy
11 months using the app
OneCommerce.io replied September 22, 2022

Hi Aldo,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

December 26, 2021

Mir wurde schnell bei meinem Anliegen geholfen. Danke für die kompetente Betreuung und schnelle Abhilfe bei Fragen.

Minifanti
Germany
11 months using the app
OneCommerce.io replied December 27, 2021

Hi Katrin,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 1, 2022

its really good, and i like it very much, also the support is really great. I had 1x trouble with the app, but the support (Andy) helped immediately and solved the problem very quickly

Jedida The Art of Sark
Austria
11 months using the app
OneCommerce.io replied February 4, 2022

Hi Dagmar,

Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

July 19, 2022

very good support. thank you very much. the app covers covers both currency and language conversion

vivix watch
Lebanon
11 months using the app
April 20, 2022

Valoro enormemente el apoyo y soporte brindado, con actitud proactiva para solucionar todos los problemas encontrados. y sugerir buenas practicas a seguir. Quede muy contento con el trabajo realizado. !

Veenzuy
Uruguay
11 months using the app
OneCommerce.io replied April 26, 2022

Hi Jose,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 31, 2023

Supert Support von Shen!

Hat bei jeder Frage sofort eine Antwort gehabt und auch sofort geholfen.
Vielen Dank!

Dschinni Shisha
Germany
11 months using the app
OneCommerce.io replied February 1, 2023

Hi Derbas,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

March 19, 2024

Guter Service! Einrichtung ging sehr schnell durch die Hilfe von Transcy!

ruuds
Germany
About 1 hour using the app
OneCommerce.io replied April 5, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce