Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

February 3, 2022

The app was up and running in minutes. The translation is efficient and the person who took care of my installation very professional. I recommend !

Fromages & Co
Canada
11 months using the app
OneCommerce.io replied February 7, 2022

Hi Thomas,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

July 11, 2022

La instalación de la aplicación fue muy fácil de hacer. Si bien requerí un pequeño apoyo de parte del equipo de soporte y sus agentes Nancy y Flora, ellos fueron muy amables en ayudar a finalizar el proceso. Excelente app y excelente team!

Karat1954
Chile
11 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 5, 2022

Recently, I have started using this App, I found the app better than my expectations, and I'm really excited. Furthermore, I got a guidance by chat in few mins. Thanks

Holy Tea
Netherlands
11 months using the app
OneCommerce.io replied March 7, 2022

Hi Michail,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

February 7, 2023

Top notch customer support! Very fast, friendly and competent! :) It is also very convenient via the chat.

SynthicDreams
Germany
11 months using the app
OneCommerce.io replied February 10, 2023

Hi Kevin,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

September 7, 2022

You get the best support overall in any of these apps in Shopify. Very easy to use. The price is also great.

BORZ Prime
Germany
11 months using the app
December 17, 2021

I used Transcy for more comfortable translation process of my Shopify Store. App did a great job of translating everything automatically. It would be nice to also include Pagefly support into this app, at the moment it's the only thing I’m missing. Customer support is absolutely great and friendly.

Nudist Drinks
Estonia
11 months using the app
OneCommerce.io replied December 20, 2021

Hi Mairold,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

January 27, 2022

Team très professionnel et réactive, super expérience.
Chat en direct à l'écoute et très aidant.
Je recommande à 100%

All My Yeezy
France
11 months using the app
OneCommerce.io replied January 28, 2022

Hi Yanis,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

March 6, 2023

Love this product we run a 9 languages on it.
Not only does the product work well, but thank you to Harwin for his great support when we had a challenge

Earthlets.com
United Kingdom
11 months using the app
OneCommerce.io replied March 7, 2023

Hi Stephen,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

May 27, 2023

Just don't know how to describe it but this app on the bottom line is the best app the really helped me a lot and even helped me put the widget icon where I wanted with the help of the developers team I didn't need to do anything!!!!!! thank you very much!

VERSO QUALITY MATERIALS
Israel
11 months using the app
OneCommerce.io replied May 30, 2023

Hi Ophir,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited September 10, 2022

This app helps you alot, you can translate everything. Customer service always there for any type of problem. I would recommend this app for everyone.

IntiGamer
Spain
11 months using the app
OneCommerce.io replied December 15, 2021

Hi Cristian,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Stephen
Transcy - Translate Language and Convert Currency