Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited November 4, 2021

The app is easy to use and it is possible to edit the translations for you liking. The support is amazing if you are in trouble. I recieved the best support by Grace!

Mille strikker
Denmark
10 months using the app
OneCommerce.io replied November 5, 2021

Hi Mille,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 6, 2022

Flora is fast and really efficient I was really happy with her help and suggestions for a better look of my shop
Thank you, Flora

Figalli Tapetes
Brazil
10 months using the app
OneCommerce.io replied June 8, 2022

Hi Samir,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

October 4, 2022

Great app but even better support. They're quick to assist when you encounter an issue. Would recommend to any shop with a second language requirement.

WheelWiz
Canada
10 months using the app
OneCommerce.io replied October 6, 2022

Hi Robert,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

June 29, 2022

For long time, i was looking forward Translation App for my website, but it looks like complicated and i didnt work about it until today. But this App was very easy and convenient, I have should find it earlier. And their supporter Daisy was so helpful. Thank you.

I Still Love You So
Japan
10 months using the app
OneCommerce.io replied July 4, 2022

Hi Muta,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited December 22, 2022

I was supported by Alene and she is great at her job, very responsive respectful and friendly I was satisfied and perfectly had my solution I was seeking for

babyholicstore
Lebanon
10 months using the app
OneCommerce.io replied December 27, 2022

Hi Abdallah,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

February 22, 2022

Great app. Both automatic language translate and currency switcher. Highly recommend this app. Great onboarding too.

Jumocart.com
South Africa
10 months using the app
OneCommerce.io replied February 23, 2022

Hi Mohammed,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

June 6, 2023

I often meet the needs of customers from various countries, so this app is very useful for me, especially their customer service Cris will patiently solve any questions, thank you very much for their service team

BLUETTI-ES
Germany
10 months using the app
OneCommerce.io replied June 7, 2023

Hi there,

My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

August 16, 2022

exceptional! He helped even with more than expected, so I didn't have to search for how to's and do it myself

Buddy Lee Jump Ropes
Latvia
10 months using the app
June 27, 2023

the supporting was very quick and kindly advised. I can recommend this APP if you are still thinking.

BioLounge
Germany
10 months using the app
OneCommerce.io replied June 29, 2023

Hi Hiromi,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

July 22, 2022

Muy buena atención al cliente. El plan gratuito es algo justo ya que no puedes editar nada de las traducciones pero se ven muy bien hechas igualmente.

Bictive
Spain
10 months using the app