Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 4, 2021

The app is easy to integrate into your shop for quick translation. Customer support was awesome! They helped me solve an issue that I didn't think could be solved on my them. Ask and ye shall receive!

GrillMagz
United States
10 months using the app
OneCommerce.io replied December 6, 2021

Hi Wuta,

Here's Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited March 17, 2021

I used this app to translate my store. It work so well and the support is amazing. Andy, from the customer support, help me a lot.

Tessitura Pardi Todi
Italy
10 months using the app
OneCommerce.io replied March 17, 2021

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

April 27, 2022

The app is intuitive and wonderfully useful. I have everything I need to get my products to people all over the world.
It's a dream come true. Support is fast and courteous.

I am kid
Japan
10 months using the app
OneCommerce.io replied May 4, 2022

Hi Koki,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

October 20, 2021

The app is user-friendly. Very easy to edit and customize. Customer services are great and you can always talk to any CS reps within a minute.

CBD Skincare Limited
Hong Kong SAR
10 months using the app
OneCommerce.io replied October 21, 2021

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 21, 2021

The app works great and customer service is so helpful! They were able to help me set it up and I'm sure it'll deliver the results I want

Slime OG
United States
10 months using the app
OneCommerce.io replied September 22, 2021

Hi Christine,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

April 18, 2022

A nice app with friendly interface and good support. We had some problems with configuring the translation but Transcy's support team provided prompt assistance and helped us a lot

Hideez
United States
10 months using the app
OneCommerce.io replied April 18, 2022

Hi Vladislav,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 31, 2023

Very good, I had a problem with my website, I raised the issue and they replied very quickly, Nim was very patient and helped me to solve the problem, I recommend everyone to use it.

Vention
China
10 months using the app
OneCommerce.io replied June 1, 2023

Hi YU,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

July 13, 2023

great service as always , there is always someone with great knowledge , acting super fast ,
thanks guys :)

iKegger Pty Ltd (Europe Branch)
Australia
10 months using the app
OneCommerce.io replied July 19, 2023

Hi David,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 9, 2021

Great app to add more translations on the site, I love it's easy to setup. Thanks Jane for the support.

Useeclub.com
Singapore
10 months using the app
OneCommerce.io replied July 12, 2021

Hi Ianis,

Here's Hebe from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Hebe
Transcy - Translate Language and Convert Currency

May 8, 2022

I have not used the app for so long, but so far, I like that the translation is not limited by words, the support team is very helpful, and the switcher was integrated well enough with my theme. I would like for the switcher font to be editable in the future.

MG Selections
Canada
10 months using the app
OneCommerce.io replied May 10, 2022

Hi Tolu,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency