Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 12, 2021

Best application for translations and currency! Fast support in all the questions. Qualified customer support guys.

Nakeid
Latvia
10 months using the app
OneCommerce.io replied February 14, 2021

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

June 28, 2021

Very good app, easy to use, and impeccable service, thanks to Lisa for her help. I can only recommend :)

Madameolympe.ae
United Arab Emirates
10 months using the app
OneCommerce.io replied June 29, 2021

Hi yasmine,

Here's Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Rowan
Transcy - Translate Language and Convert Currency

January 10, 2023

I should say this app is excellent a 10/10 translation app functionality and 10/10 customer service.

Vaporesso Store
Hong Kong SAR
10 months using the app
OneCommerce.io replied January 12, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

November 10, 2021

Thank you Grace from Transcey for her help and guidance. Without her help, I will probably not use this app.

Three Musketeers Liquor Delivery Pte Ltd
Singapore
10 months using the app
OneCommerce.io replied November 16, 2021

Hi Guo,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

November 17, 2022

I needed this app for language and currency of course and i have Mr. Lee to help me with numerous problem. Great guy ! Great service ! Thank you !

Vitorria
Canada
10 months using the app
OneCommerce.io replied November 17, 2022

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

October 3, 2022

Ich benutze die App, um meinen Shop von Englisch auf Deutsch zu übersetzen. Ich hatte damals nur 5min gebraucht um es aufzusetzen, es funktioniert automatisch.
Dann hatte ich viele Änderungen vorgenommen und brauchte eine mehr custom Lösung der implementation, einmal mobil und einmal auf dem Desktop. Bei beidem hat mir der Support super weitergeholfen, jetzt sieht es top aus. Ich hoffe ihr macht auch so gute Erfahrungen, ich bin sehr zufrieden!

MUMdelivers
Germany
10 months using the app
OneCommerce.io replied October 4, 2022

Hi Tom,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

June 16, 2021

Very welcome and helpfull custumer support + plus also very descent translation from german to english, the product description is translated very nice!

davise.eu
Austria
10 months using the app
OneCommerce.io replied June 17, 2021

Hi Dario,

I'm Jethro from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jethro
Transcy - Translate Language and Convert Currency

February 4, 2023

The app work correctly the Transcy Team always are there to help with any issues you have, after some adjust the page is working perfectly..

Thanks to all Team

Kaia & Crystals
Spain
10 months using the app
OneCommerce.io replied February 6, 2023

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 14, 2022

I use the app to translate my ecommerce website and it works very well. The support team is also very helpful. Thank you for your assistance

Les babines de chat
France
10 months using the app
OneCommerce.io replied February 15, 2022

Hi Bruno,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 19, 2024

Guter Service! Einrichtung ging sehr schnell durch die Hilfe von Transcy!

ruuds
Germany
About 1 hour using the app
OneCommerce.io replied April 5, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce