Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited March 23, 2022

The support team do help me to do some customized setting, and it solved my problem for several times, thanks a lot! It does matters!

POURX
Taiwan
10 months using the app
OneCommerce.io replied March 6, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited March 27, 2024

Support was an absolute rockstar assisting me with a complex issue today - and we solved it as always!!! 10/10 - thanks once again.

SHIMANSKY.CO.ZA
South Africa
10 months using the app
OneCommerce.io replied June 20, 2023

Hi Yair,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

January 30, 2023

Application au Top, services extrêmement disponibles et à l'écoute. Le service nous a aidés pour la configuration et l'intégration en un temps-record. Nous recommandons vraiment !

Mimipioupiou
France
10 months using the app
OneCommerce.io replied January 30, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

January 6, 2022

Where do i begin? Andy my guy was brilliant in helping to embed the product onto my store. Was in contact through out the whole process until the job was complete. Excellent service and communication through out the whole process.

ROWAN & HILL®
United Kingdom
10 months using the app
OneCommerce.io replied January 6, 2022

Hi Claudio,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

July 1, 2022

It is my first time using this app. Thank you for solving my problem :) Pauline was very polite and her response was quick!!! Have a good day.

fleurellestudio
Japan
10 months using the app
OneCommerce.io replied July 4, 2022

Hi Joycelyn,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

October 25, 2022

Sehr freundliche Unterstützung die einem durch die Einstellungen Schritt für Schritt führt. Top! Kann ich nur weiterempfehlen.

womensbest24
Switzerland
10 months using the app
OneCommerce.io replied October 26, 2022

Hi Stefan,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

June 28, 2021

Does exactly as advertised, the one time I did have issues the response time was practically instant and the problem was fixed very quickly.

LJ Unlimited
United Kingdom
10 months using the app
December 29, 2021

i have now installed it on my 2nd store and am very satisfied. support took care of the errors right away.

Wineopener.ch
Switzerland
10 months using the app
OneCommerce.io replied December 30, 2021

Hi Joel,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

March 23, 2022

THe best app it help us so much with our translations The service customer is responsive and so kind!! :)

Alluream Beauty
Spain
10 months using the app
OneCommerce.io replied March 25, 2022

Hi Santiago,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

August 4, 2022

Very happy with the app. Design and functionality is exactly what I was looking for. Support is amazing. I was looking around and accidentaly logged in an automatic support request because my settings were wrong. Garlic from support was so helpful and nice that the whole process went smoothly!

Fairy Lust
France
10 months using the app