Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

November 7, 2021

Got some issue with website but the team solve it really fast. I recommend Also the live chat is great

Boutique Québec Jouet
Canada
10 months using the app
OneCommerce.io replied November 8, 2021

Hi Martin,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 23, 2022

An easy app to use, the add on in the website for currencies looks really nice, the customer service team is great, super attentive :)

Elite Sarms
United States
10 months using the app
OneCommerce.io replied June 27, 2022

Hi Ryan,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

July 19, 2021

Best translation app ever used on Shopify! Definitely would recommend the app to all. Especially the technical supporting team is the BEST!!!

WATER·VOLT
Germany
10 months using the app
OneCommerce.io replied July 20, 2021

Hi Hongbo,

This is Roger from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Roger
Transcy - Translate Language and Convert Currency

January 3, 2023

many thanks for your help, Bo helped me a lot with my issue the chatbox is very nice and helpful.

FirstPawParis
France
10 months using the app
OneCommerce.io replied January 3, 2023

Hi Alexandre,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

May 27, 2022

Tailor was an amazing help. She took over the process and set everything up for me, it was really easy!

Skinny Birch Boutique + Market
Canada
10 months using the app
OneCommerce.io replied May 30, 2022

Hi Amelia,

I'm Andrew. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

March 14, 2022

Still testing the app. Seems to work. The support ist 10/10 Every problem is being addressed quickly and effectively.

Jawlina EU
Germany
10 months using the app
OneCommerce.io replied March 15, 2022

Hi Dario,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 23, 2022

The setup was easy to do, the navigation is clear and the translations are very good. Sometimes I have a special need and the customer support is very helpful and competent. I recommend it :)

KAINUA
Switzerland
10 months using the app
OneCommerce.io replied June 27, 2022

Hi Christian,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 1, 2021

Setting up the language switcher with the help of Muffin. Really appreciate your support and patience! :))

A4.co
Taiwan
10 months using the app
OneCommerce.io replied June 2, 2021

Hi TsaiRu,

Here's Jasper from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jasper
Transcy - Translate Language and Convert Currency

Edited March 23, 2022

The support team do help me to do some customized setting, and it solved my problem for several times, thanks a lot! It does matters!

POURX
Taiwan
10 months using the app
OneCommerce.io replied March 6, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited March 27, 2024

Support was an absolute rockstar assisting me with a complex issue today - and we solved it as always!!! 10/10 - thanks once again.

SHIMANSKY.CO.ZA
South Africa
10 months using the app
OneCommerce.io replied June 20, 2023

Hi Yair,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce