Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,871)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

June 24, 2022

A very helpful and professional team. They even work 24/7, so no matter when I text them ,they always reply to me very quickly. Good job

SOOK Stainable
Italy
9 months using the app
OneCommerce.io replied June 29, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

September 20, 2021

Great service from the first moment I started to know explore the app, with a trained and friendly staff. This app solved two basic problems that I had with my site, Super recommended!!

Young God Shop
Mexico
9 months using the app
OneCommerce.io replied September 22, 2021

Hi Carlo,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

March 14, 2022

Amazing experience with this app, great customer support and everything works really good. I am very happy

Pryl Kungen
Sweden
9 months using the app
OneCommerce.io replied March 15, 2022

Hi Jacob,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

February 24, 2022

I am starting to use the app and everything to run smoothly. Garlic is very helpfull and help me a lot with the integration. Thanks again. Tomas

Peruvianshops
Peru
9 months using the app
OneCommerce.io replied February 25, 2022

Hi Tomas,

Here's Vincent. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

May 18, 2022

Ik had een probleem met de URL structuur. Gevraagd aan een deskundige en zij hebben dit gelijk opgelost! Top app.

Twinpadel.com
Netherlands
9 months using the app
OneCommerce.io replied May 20, 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 21, 2022

Easy interface, fast and efficient technical support, fully recommended. one of the apps that I use the most in my ecommerce business

Amarra2
Spain
9 months using the app
OneCommerce.io replied January 24, 2022

Hi Pau,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

January 18, 2022

great user experience and customer support, great for internaciona business and good for customer service

VICARIweb
Mexico
9 months using the app
OneCommerce.io replied January 20, 2022

Hi Víctor,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

January 6, 2022

Just installed the app, great support in everything from the beginning. Would totally recommend it!

Bon Bon Verona
Italy
9 months using the app
OneCommerce.io replied January 6, 2022

Hi Gioia,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

October 11, 2023

Geweldig.
Elke keer als ik een vraag heb word ik snel geholpen en is het probleem vrijwel altijd binnen enkele minuten opgelost.

Ik ben gewend aan de support van Lightspeed (een andere SAAS-platform) waar de service ronduit waardeloos is t.o.v. Shopify en haar partners.

Ik zal meer tijd gaan steken in Shopify.

Zolenzo
Netherlands
9 months using the app
February 13, 2023

I have used several translation apps and I find this one quite good. The support is fantastic, helping you to improve your shop.

To the Moon
Spain
9 months using the app
OneCommerce.io replied February 14, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce