Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,871)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

December 15, 2022

Great customer support. They helped me to adjust everything I needed in a couple of minutes. Thank you!

ANNA IN THE JUNGLE
Czechia
9 months using the app
OneCommerce.io replied December 15, 2022

Hi Anna,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

January 21, 2023

thank you for immediately helping shen , she solved my issue in a few minutes I try to remove the logo but the settings don't work for me she solved the problem and removed the logo

Balsam Hamdan
Jordan
9 months using the app
OneCommerce.io replied January 26, 2023

Hi Balsam,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

April 5, 2022

The application is very easy to use. you can get automatic translation to your website. the support team responding is fast.

niftysainfo
Saudi Arabia
9 months using the app
OneCommerce.io replied April 6, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

July 20, 2022

Verry good and simple app- easy to use and good customer service for help. You can switch currencys and languages.

Fresh-Juice.ch
Switzerland
9 months using the app
December 17, 2021

Top notch customer service, and amazing app! Highly recommend to anyone, that need the functions provided.

GracedHeart
United States
9 months using the app
OneCommerce.io replied December 20, 2021

Hi Graced,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

September 20, 2022

Awesome Service and Great app. They are always helpful. I have purchased many services and have had successful results in all of them. Worth every dollar I pay. thank u so much......

Bouletta
United Kingdom
9 months using the app
OneCommerce.io replied September 22, 2022

Hi there,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

July 14, 2021

Jane helped me with some settings without even asking. Amazing customer service and the app seems working well!

EVAH Foods
Italy
9 months using the app
OneCommerce.io replied July 15, 2021

Hi Angela,

This is Otis from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Otis
Transcy - Translate Language and Convert Currency

January 12, 2022

Andy did an excellent job, very efficient. Would definantly recommend to my friends to use this app.

Harvest Car parts
Hong Kong SAR
9 months using the app
OneCommerce.io replied January 12, 2022

Hi Sum,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

November 15, 2021

I used this app to help me translate our store. They have very good support.
The replies are very quick and very useful.

Real Pharm
Netherlands
9 months using the app
OneCommerce.io replied November 16, 2021

Hi Przemyslaw,

I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Neil
Transcy - Translate Language and Convert Currency

April 5, 2022

So far the setup has been easy, although it's a bit confusing how to integrate with Shopify Markets. The Tech via Chat was very patient and had me up and running in just a few minutes.

Angry Wine Merchant
United States
9 months using the app
OneCommerce.io replied April 6, 2022

Hi Lori,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency