Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited January 7, 2022

Encountered a problem: It shows that the switcher cannot be shown up due to the store theme compatibility, but the customer service Jane is very kind and enthusiastic to help solve this problem,thanks very much!

Ceurdek
United States
7 months using the app
OneCommerce.io replied January 10, 2022

Hi Chikuen,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

August 8, 2022

Very fast and helpful support, i was done with my setup in no time. Especially the supporer Charlotte was very helpful

Curlappyness
Germany
7 months using the app
March 1, 2022

Awesome app, easy to install and easy to use and customer support is excellent...can't wait to hit the international market

Moringa Life
South Africa
7 months using the app
OneCommerce.io replied March 2, 2022

Hi Mark,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

August 7, 2023

absolut amazing App and support. I used in on three shops and it works perfectly. Even complicated product names are treated correctly.
Thanks a lot, also to the great and friendly supporter "Bo".

ma-cheri-de
Germany
7 months using the app
OneCommerce.io replied August 17, 2023

Hi Marina,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

May 18, 2022

The app is really good and just what I was looking for. The customer service is fast and really good as well. I can definitely recommend this app! :)

SpeedyBuys
Germany
7 months using the app
OneCommerce.io replied May 20, 2022

Hi Semih,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

April 19, 2022

Great service with all the languages. The team is very reactive if you have an issue or need their help. I recommand

Foot Dimanche
France
7 months using the app
OneCommerce.io replied April 26, 2022

Hi Jonas,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 24, 2023

The product is a bit limiting in some features like the image switch to adapt each image to the language we target but other than that, it is a great app and the customer support is very reactive and supportive. I recommand

TeeserStudio
France
7 months using the app
OneCommerce.io replied May 30, 2023

Hi Jonathan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

September 10, 2023

The best translation application I've tried, many functions and very good technical support, all the problems I've been able to find so far have been solved almost instantly. Highly recommended.

Hifi Media Store
Spain
7 months using the app
OneCommerce.io replied September 12, 2023

Hi Tomas,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

January 21, 2022

我选择了免费的套餐,用于我的在线商店,可以选择一种语言自动翻译,中间遇到问题客服很迅速的回复并提供了帮助。目前很流畅的自动把在线商店中原中文翻译成为西班牙文,如果仅面对单一国家的市场,免费版本推荐使用。

osprouts
France
7 months using the app
OneCommerce.io replied January 24, 2022

Hi ZHAONA,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited January 9, 2024

Great work she has done and really appreciate it

WORLDTIMER
Hong Kong SAR
7 months using the app
OneCommerce.io replied June 6, 2023

Hi Henry,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce