Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 4, 2022

There are some set-up difficulties in the big high-end stores, but Neville is very helpful and has set everything up for me.

Sapsan Sklep
Poland
7 months using the app
OneCommerce.io replied July 5, 2022

Hi Krystian,

My name's Kelly. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy - Translate Language and Convert Currency

February 18, 2022

The app is great. Because if you have a problem, you get help from a friendly and competent employee. The problem I had was solved competently and now everything works.

BOEKE-WORLD
Germany
7 months using the app
OneCommerce.io replied February 21, 2022

Hi Caroline,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

May 1, 2022

非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒,非常棒,服务很棒,棒棒

Fangle New
Canada
7 months using the app
OneCommerce.io replied May 5, 2022

Hi Luo,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

May 27, 2022

This app is just perfect. It helped me a lot. The customer service is excellent.
Jennifer, the customer service assistant was very helpful, she was responding and offering solutions to my problems very fast

Cliplove póthaj
Hungary
7 months using the app
OneCommerce.io replied May 30, 2022

Hi Neil,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 20, 2023

Technical support at a very high level! Always in touch, they solve any problem!

M | Art Studio
Israel
7 months using the app
OneCommerce.io replied November 28, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

July 27, 2023

Great app! Great support! The application covers our needs by 1000%, and lightning-fast support resolves all issues very quickly.

Tatiana Tretyak Brand
United Arab Emirates
7 months using the app
OneCommerce.io replied August 1, 2023

Hi Tatiana,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Edited December 24, 2022

very practical app and very helpful team especially serenaa thank you for your fast responses, and guiding us!! The team helped me with all the steps to setup the language and the currency of my store.

28ebuy
Hong Kong SAR
7 months using the app
OneCommerce.io replied December 27, 2022

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

April 20, 2021

Absolutely love their service and their app and their customer service is amazing. I have been struggling to find a currency converter and they helped me find one

Gloss-E
Canada
7 months using the app
OneCommerce.io replied April 22, 2021

Hi Oluomachukwu,

I'm Abigail from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Abigail
Transcy - Translate Language and Convert Currency

July 14, 2021

muy buena super sencilla de intalar y facil de usar y muy practica para tu pagina debes probarla te hara la vida mas facil

Nayha Fashion
Switzerland
7 months using the app
OneCommerce.io replied July 15, 2021

Hi Andy,

This is Lloyd from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lloyd
Transcy - Translate Language and Convert Currency

December 10, 2021

Good translating app, very fast customer service. if you have a problem, they will solve it for you.

LeBoulevard
Germany
7 months using the app
OneCommerce.io replied December 13, 2021

Hi Harewan,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency