Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,866)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.
Refine
-
By rating
Gracias a la ayuda de Shen, en pocos minutos he conseguido que mi tienda online esté traducida a inglés y francés. Todavía necesito unos días para ver si estoy contenta con el funcionamiento, pero la ayuda de Shen ha sido genial!
Es buena, sin embargo hay que revisar las traducciones ya que no es tan preciso. No puedes modificar los precios, entonces si quieres vender más caro en otro país, no es posible.
Hi there,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.
Regarding to your concern, if the translation is not correct, you can edit it manually. Another concern is that "You cannot change the prices, so if you want to sell more expensively in another country, it is not possible.", you please help me elaborate this, so we can help you further.
As I have seen that you are having an active chat with my colleague, please let them know if you need further support.
Regards,
Muffin
Transcy - Translate Language and Convert Currency
They helped me installing and it is working great. Now everyone can use the translation option uhulllll
friendly and professional support friendly and professional support
friendly and professional support
It's working so well on my website, the customer service is the best part that they respond and fix the problem super fast.
Hi Hong,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
They have extremely good customer support. The app is easy to use and understand. I was very impressed.
Its good and good support. They help you set up the button which is very goood. I appreciated the nice supportive help.
Hi Amir,
This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce
This is good app and kind staff member!!
When i ask questions , they will reply immediately and they can help.
Hi Yoshikisato,
I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Excellent support! The app is great for anyone looking to localize their website, including translation and currency.
Hi Fayad,
This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Diego
Transcy - Translate Language and Convert Currency
per ora il test a una lingua sembra che funzioni bene quindi se lo store funziona sicuramente amplierò le lingue per ampliare le vendite ora sono in fase di test e sembra che traduca tutti i testi automaticamente grazie ;-)
Hi Iryna,
I'm Daria from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Daria
Transcy - Translate Language and Convert Currency