Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

September 2, 2023

Great support form nim and the team! Always fast and very helpful!

Perfectback
Germany
6 months using the app
OneCommerce.io replied September 7, 2023

Hi Yves,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

July 23, 2022

Support is good! They made everything by themselves! I'm surprised! Made my switcher and design. Thanks, Shen, amazing job!

Your Best Version
Brazil
6 months using the app
June 28, 2022

awesome app and very reactive support love it ! must try ! and also cheap for the value given you won't regret :)

kigu-tech
France
6 months using the app
OneCommerce.io replied July 4, 2022

Hi Kigu,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited October 10, 2021

I had problems with the application and I contacted support and they immediately responded and solved the problem. Now the application works correctly. Thanks Jennifer.

Maruka Online Shop
United States
6 months using the app
OneCommerce.io replied July 29, 2021

Hi MARIBEL,

Here's Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency

January 23, 2022

I used this app to help me translate our store to Dutch. It works as expected. Five starts for this nice feature.

Mytoyland
Netherlands
6 months using the app
OneCommerce.io replied January 24, 2022

Hi Lazaros,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

August 30, 2022

Génial, SAV pareil. Je l'utilise pour pouvoir vendre dans le monde entier. Je viens de l'installer et j'attend maintenant les retours.

SoftGun
France
6 months using the app
May 16, 2022

The translations are good and the assistance very helpful! I asked for help and they helped me quickly.

Bellagio glass ornaments
Italy
6 months using the app
OneCommerce.io replied May 18, 2022

Hi Iris,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 25, 2021

It works very well to translate from German to another language. But 2.000 words are a little bit too low to test it. But finally I have upgraded and be very happy with the decision.

Personal Printout
Germany
6 months using the app
OneCommerce.io replied June 28, 2021

Hi Melanie,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

April 4, 2022

Really helpful and fast support. So far it covers our business needs, so we are excited to see how useful it will be.

Trepol.dk
Denmark
6 months using the app
OneCommerce.io replied April 6, 2022

Hi Jeanette,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

November 13, 2022

Excelent suport! Understood very quickly and helped to assemble the settings correctly. It was necessary to add the Latvian language to the store. Advanced option is very easy to understand and editable for each section of the page.

Lemur aroma
Latvia
6 months using the app
OneCommerce.io replied November 15, 2022

Hi Janis,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce