Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

November 27, 2022

Amazing technical support, whenever needed a team was here and assisted fast and efficiently, understanding precisely the issue

ninemia jewelry
France
6 months using the app
OneCommerce.io replied November 29, 2022

Hi Theochari,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

October 6, 2022

While the app itself is still growing and lacks some features in order to reach its full potential, the amazing support makes up for it - they will go over borders and barriers to ensure you end up with what you want. If you are still not convinced with Transcy (maybe they lack 1 important feature, etc) my suggestion is to talk to them, because they may be able to do it.

blankysleep
Portugal
6 months using the app
OneCommerce.io replied October 10, 2022

Hi Pedro,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

August 4, 2022

We use this app to complete multilingual translations, which is faster and more convenient, and their staff helps us to use it smoothly, which is really great!

brinno-mkt
Taiwan
6 months using the app
June 15, 2021

I just downloaded the app and Lisa was very helpful. The switchers were not showing on my storefront. She was able to add them and save me a lot of time. So far I'm loving it!

Asyrii
United States
6 months using the app
OneCommerce.io replied June 16, 2021

Hi Mayra,

My name's Adonis from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adonis
Transcy - Translate Language and Convert Currency

April 29, 2021

I had trouble but the support team is amazing, they helped me step by step until the issue was resolved. I love the app and I love the team!

Shop Homez
Canada
6 months using the app
OneCommerce.io replied May 4, 2021

Hi there,

I'm Reece from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Reece
Transcy - Translate Language and Convert Currency

September 17, 2023

Nice customer support.

Bhavya Ramesh
India
6 months using the app
OneCommerce.io replied September 18, 2023

Hi Bhavya,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Edited November 29, 2022

It is not the first translation app that we have tried and so far really satisfied with this app. I had some questions/issues and was helped very quickly and well by Joliann! Keep it up Team Transcy!

Laudeen
Belgium
6 months using the app
OneCommerce.io replied November 30, 2022

Hi Claudia,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

Edited January 9, 2021

Very useful app. The language translation is really effective. And you can modify the automatic translation to adapt it as you want. Converting currency is pretty easy to settle. I also enjoy the customer support reactivity, they sent me a message to alert me about a problem with the installation and offered their help (thanks Lisa !)

Royalty
France
6 months using the app
OneCommerce.io replied January 10, 2021

Hi there,

I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

December 2, 2021

We like to work with Transcy. It is very easy to use. It offers a good overview of the individual content pages and fields of the online shop. Content can be translated automatically or/and edited manually. The support also reacts quickly to questions. We are very satisfied.

Performance Brands
Austria
6 months using the app
OneCommerce.io replied December 6, 2021

Hi Alexander,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

January 21, 2023

全体的に操作しやすくわかりやすい画面です。特にチャットでのサポートが手厚く、困っているときや自分でも気づいていなかった設定の不備を教えてもらえてとても助かりました。shopify初心者でも利用しやすいと思います。

no
Japan
6 months using the app
OneCommerce.io replied January 27, 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce