Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

July 9, 2021

The customer service was great and helped me solve the problem.The software is also very easy to use.

Mr.Chicman
Hong Kong SAR
6 months using the app
OneCommerce.io replied July 12, 2021

Hi shunwei,

This is Keva from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keva
Transcy - Translate Language and Convert Currency

November 1, 2022

What a great app ! I usually work with another one but change sometime is good and i've the confirmation of it ! Ultra quick after sale service (less than 2 minutes of wait) and my problem is done. Even more, Shen help me to set the button !

RocketBike™
Switzerland
6 months using the app
OneCommerce.io replied November 1, 2022

Hi Massimo,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

January 30, 2023

Works perfectly! There are plenty of features to customize the App.
The support was really responsive and helped a lot.

bullerjan
Germany
6 months using the app
OneCommerce.io replied January 30, 2023

Hi Carl,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

Edited January 26, 2021

I fisrtly wrote a bad review of the app, given that it discunfigurated a series of functions on my store, and changed my currency. I must say that the support team as pretty much immediate in their response. In less than one morning, Petey solved all the code issues and problems. I've re-instaled the app and i'm pleased with the result. For the free version app (even tho i bought credits for translation), some paid apps sould learn a thing or two with this support. Thank you.

Nidore
Portugal
6 months using the app
OneCommerce.io replied January 25, 2021

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

April 6, 2022

Trancy est la meilleurs application de traduction que j'ai utilise. Le service est rapide fiable et exceptionelle. Je recommande definitivement a tous le monde qui cherche a changer la langue et la money de leur siteweb !

Indiana&Wich
Canada
6 months using the app
OneCommerce.io replied April 7, 2022

Hi Konrard,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 24, 2022

Not started using the product much yet, nor has my cusmtours but the customer support has been great and set up all up for me within 10 mins of downloading the app and very good on chat as well to keep me updated

Boujee People
United Kingdom
6 months using the app
OneCommerce.io replied June 29, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 12, 2023

Viollete from Customer Service is the best, helped me so quick, made this hard set up an easy, also they know more than devs, they customized the switcher how i wanted. 5 of 5!!!!

ONBOK
United States
6 months using the app
OneCommerce.io replied March 16, 2023

Hi Rosende,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

December 17, 2022

Great platform and super fast support. Thanks Shen for mind blowing support and business development help.

Carpetde
Türkiye
5 months using the app
OneCommerce.io replied December 20, 2022

Hi Mert,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

July 7, 2022

Easy to use, easy to customize the language / currency changing widget, great customer service, would recommend!

Lampnaut
United States
5 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

February 21, 2022

it was really helpful for me. i needed to set it on header and they helped me to do it.Thank you soo much

sissiottostyle
Italy
5 months using the app
OneCommerce.io replied February 22, 2022

Hi Federico,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency