Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

October 18, 2022

Customer service agent Fanny was super helpful and made sure my problems were solved immediately. Thank you so much for your help!

Svakom Store
Hong Kong SAR
5 months using the app
OneCommerce.io replied October 19, 2022

Hi Trista,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

August 7, 2023

Amazing team ..... Thank you Thank you again for considering me. I look forward to the opportunity to work with you.

Mohammed Orfli Sales Promotions & Management
Saudi Arabia
5 months using the app
OneCommerce.io replied August 9, 2023

Hi Mohammed,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

December 17, 2021

Devs are very responsive and helpful. Great app so far and works just how we need it. Thanks to the team for helping!

The Powder Shampoo
Singapore
5 months using the app
OneCommerce.io replied December 17, 2021

Hi Lynn,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

December 12, 2021

I use this app to translate my store to Spanish and Portuguese. I think that the app is easy to use and the customer support is fast and very friendly. I have talked to Lisa several times and it's nice to know that there is a real person answering my questions. I wanted to expand my sales to South America and this app lets me do that by changing the language and the currency for one small fee monthly. I think it's worth it and I give 5 stars.

Totally About Animals
United States
5 months using the app
OneCommerce.io replied December 13, 2021

Hi Luana,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

June 27, 2022

I really like this app. it helps me a lot for my global store. I tried some ways to translate my pages. This is the most efficient method.

InHand Networks
United States
5 months using the app
OneCommerce.io replied July 4, 2022

Hi Ming,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

December 15, 2021

I used the app and help me out. I love it. Good app and good customer service. I will recommend it to my friend.

VLAND VIP
China
5 months using the app
OneCommerce.io replied December 16, 2021

Hi there,

I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Neil
Transcy - Translate Language and Convert Currency

December 29, 2022

Amazing support, fast and helpfull! Recommend this app, easy and fast translated. Also you easy can change something if you want.

someforyou.eu
Poland
5 months using the app
OneCommerce.io replied December 29, 2022

Hi Zoriana,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Edited April 1, 2023

We've been using this app for a while now and it's been great. Everything works and their customer service is super fast (even on the weekends). Definitely recommend this app to anyone looking for a simple translation app for their site.

Special thanks go out to Giselle for the amazing customer service!

Thank you Transcy

Nora Ross
United States
5 months using the app
OneCommerce.io replied April 4, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

April 26, 2022

I am still in the process, but from the very beginning seems that the app is easy to use especially with support, which was very helpful from first minutes. Hope it will continue this way!

SILKZI
Sweden
5 months using the app
OneCommerce.io replied April 27, 2022

Hi Elena,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

September 28, 2021

De vertalingen via deze app hebben heel erg geholpen met mijn conversie in andere landen. De app is makkelijk in gebruik, overzichtelijk en de service is top. Zeker aan te raden!

RÊVEUSE ROTTERDAM
Netherlands
5 months using the app
OneCommerce.io replied September 29, 2021

Hi Chanté,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency