Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,873)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

March 27, 2022

Great service, reliable. Appreciate the communication with the customer service and the support from Transcy

2100
Poland
5 months using the app
OneCommerce.io replied March 28, 2022

Hi Adam,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

March 12, 2023

So happy with this app performance, finally found the perfect translation app after trying out so many. The customer service is also top notch: quick replies, always online and very skilled. Can definitely recommend.

Coin de Rêve
Sweden
5 months using the app
OneCommerce.io replied March 16, 2023

Hi Kajsa,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

November 4, 2022

OneCommerce's Lee was very helpful today with my lack of attitude. Very friendly and helpful tips delivered very quickly.v

Cuisinex
Germany
5 months using the app
OneCommerce.io replied November 8, 2022

Hi Jonas,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

March 27, 2021

awesome app easy to use , for all language Transcy do a very great jobs in order to sell global market this a great App ,Thanks !

kristiane store
Malaysia
5 months using the app
OneCommerce.io replied March 28, 2021

Hi Kristine,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

October 4, 2022

Cassie from One Commerce is helping me out. triple A for support. If my issue gets resolved I will be adding this app to our store.

Julinie
United States
5 months using the app
OneCommerce.io replied October 6, 2022

Hi Marcos,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

Edited October 27, 2021

The App is easy to use, gets frequents updates and provides an excellent customer service. The Transcy representative provides a timely assistance. You can speak with them in real time. And so far they've been able to solve all the problems we had.

Fi LIFESTYLE
Taiwan
5 months using the app
OneCommerce.io replied October 29, 2021

Hi there,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

Edited May 11, 2022

Very good service, quick response,the software is beautifully designed and meets my expectations very well,Recommended for sellers who have international customers, one click solution for your multilingual and multi-currency needs

underwoodjewels
Canada
5 months using the app
OneCommerce.io replied April 13, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 27, 2023

Polaris was quick to answer my inquiries.

Cheeky Box
Canada
5 months using the app
OneCommerce.io replied October 4, 2023

Hi Marie,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

June 23, 2021

Easy + fast to install. Did have some trouble but their help desk was extremely helpful and patient with me. Thank you Lisa from Transcy!

L.A. Apparel
United States
5 months using the app
OneCommerce.io replied June 24, 2021

Hi Lyanne,

Here's Aidan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Aidan
Transcy - Translate Language and Convert Currency

Edited December 10, 2022

Wow, Amazing. It can translate all the content on the website automatically! Very good app. 100% recommend! (it translate even all the 3rd party apps). ON TOP OF EVERYTHHING, Amazing customer services!!!!

Resplendid Skincare
Canada
5 months using the app
OneCommerce.io replied December 13, 2022

Hi Nicolai,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce