Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

March 30, 2022

I use this app to translate the content of my website (e-commerce and blog). It is very intuitive and useful. Its support team is very fast and always helpful.

Aubarede 7
Spain
5 months using the app
OneCommerce.io replied April 4, 2022

Hi Daniel,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Transcy - Translate Language and Convert Currency

July 19, 2022

Transcy translate is a great application with an excellent customer support Good Team ! Good job !! Yann

Aquashoes
France
5 months using the app
March 6, 2022

pretty good!!! very satisfied!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Old Port Company
Brazil
5 months using the app
OneCommerce.io replied March 7, 2022

Hi Teseu,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

February 21, 2022

Customer service is amazing and fast. The translation is precise and the whole app is working smooth.

Flex-Autoteile
Germany
5 months using the app
OneCommerce.io replied February 22, 2022

Hi Julian,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 16, 2022

Very powerful and solved my conversion problem for multi-country sales, The function is very powerful, and it solved my conversion problem of multi-country sales. Some functions are not very skilled, but their customer service will help me solve these problems online in real time, so it is very convenient to practice.

Candlelas
China
5 months using the app
OneCommerce.io replied November 17, 2022

Hi there,

My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

Edited March 18, 2021

I used it to help me translate my store from English to French. It will help me expand to even more customers.

littlegeniusco
Canada
5 months using the app
OneCommerce.io replied March 19, 2021

Hi Alexis,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

February 5, 2022

App funktioniert einwandfrei. Der Support ist der beste den ich je irgendwo gesehen habe. Reagieren so schnell wie niemand anderes.
Mir wurde der Switcher sogar kostenfrei ins Theme eingebaut!
Nur leidet die pagespeed leider etwas.

IDENTIM®
Germany
5 months using the app
OneCommerce.io replied February 7, 2022

Hi Cihan,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 9, 2022

Very good support. Got it set up within the hour and looks good. Would recommend. Hopefully we get more orders from Europe!

Vitali-Chi - Here To Heal
United Kingdom
5 months using the app
OneCommerce.io replied February 10, 2022

Hi Allen,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited March 28, 2024

EXCELLENT customer support. They respond very fast on anytime of the day. Highly recommended. Thanks!

Lavinta
Netherlands
5 months using the app
OneCommerce.io replied January 26, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Edited June 7, 2023

asdsadadasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdasdas

LONDA/w
Japan
5 months using the app
OneCommerce.io replied May 12, 2022

Hi there,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency