Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

November 25, 2022

I was struggling about language and currency changer. This app help me out. The Customers Supports was helpful. This is the best App if you are selling in different country.

HESAXY
United States
5 months using the app
OneCommerce.io replied November 28, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

October 12, 2021

good app, good app, good app, good app, good app, good app, good app, good app, good app, good app,

Genius Raven
Canada
5 months using the app
OneCommerce.io replied October 13, 2021

Hi SAJJAD,

I'm Kiera from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kiera
Transcy - Translate Language and Convert Currency

June 29, 2022

i like it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!

Olmaro
Israel
5 months using the app
OneCommerce.io replied July 4, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 4, 2022

relly nice app that translated my store! and the costomer support was just fantastic, helped me with every thing!!!!

Nordic Moon
Denmark
5 months using the app
OneCommerce.io replied February 7, 2022

Hi Leia,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

May 23, 2022

I had some issues with setting up the app, and Dory helped me all the way. Very good service from Dory. Also a useful app.

vonlendorffasionhouse
United States
5 months using the app
OneCommerce.io replied May 24, 2022

Hi Helmer,

I'm Matthew. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

March 3, 2022

Thank you so much to Tony who helped me senting up the language translation. It took 1 minute for him to setting up... and it looks amazing, I don't have to translate myself so it's a time saving... The translation in English looks good so far. Thank you again

nomadebylili.com
France
5 months using the app
OneCommerce.io replied March 5, 2022

Hi Laila,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

February 10, 2021

時と距離を感じさせ無い、オペレーターの対応が心に沁みました。
同志だ。
COVID-19にも、ともに戦えそうだ。
異国の方と、こんなに触れ合ったのは、何年ぶりだろう。
旅がしたい。
生身の人間と触れ合いたい。

荒川良治商店
Japan
5 months using the app
OneCommerce.io replied February 11, 2021

Hi there,

I'm Violet from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Violet
Transcy - Translate Language and Convert Currency

September 19, 2022

amazing app and good service with easy setups and if the customers don't know how to do they will get you. Big thanks for the customer service that help me with the setups

Smart Shop
Sweden
5 months using the app
OneCommerce.io replied September 22, 2022

Hi Abdirahman,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

September 15, 2022

Just added the free version, Zenny from their support team reached out and guided me through the process of getting it published. Very helpful, so far amazing plug in

AgentNo2
Canada
5 months using the app
OneCommerce.io replied September 22, 2022

Hi Charlie,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

September 2, 2022

Maravilhoso!
Até aqui não tive nenhum problema! Eu estava tentando fazer algumas configurações, e não queria chamar o suporte por que achei que seria muito difícil! Eu estava completamente errado! A Charlotte assistente do app me chamou no inbox e apontou uma configuração que não avia sido feita! E era justamente a configuração que eu estava tentando efetuar! Então eu permiti que a Charlotte continuasse! E foi ótimo! Gostei muito do atendimento, da preocupação em ajudar na minha experiencia como cliente! TOP 10

SouzasOfertas.com -
Brazil
5 months using the app