Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 13, 2022

The guys are doing an excellent job! Super support, answers after a few minutes and helps immediately. I can unreservedly recommend it!

Schöne Deko | Shop
Germany
5 months using the app
OneCommerce.io replied January 16, 2022

Hi Dimitri,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 6, 2022

Their customer service is amazing. They helped me a lot and extremely fast. I recommended it 100% without a doubt.

Abya
Mexico
5 months using the app
OneCommerce.io replied May 9, 2022

Hi Natan,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

July 8, 2021

The app works perfect and the customer service is extremely fast and efficient. That's how all apps and teams should work!!! Excellent

SosteniBio
Italy
5 months using the app
OneCommerce.io replied July 8, 2021

Hi Daniele,

This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

February 3, 2022

very good communication and service.
The application works well on my shop with multiple currency and language

Eco-capsules
France
5 months using the app
OneCommerce.io replied February 7, 2022

Hi Arthur,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited June 11, 2021

Application parfaite ! Très facile d'utilisation grâce à Andy qui m'a aidé très très rapidement et surtout parfaitement ! Je la recommande vraiment ! Et merci encore Andy :)

BOHODUSUD
Réunion
5 months using the app
OneCommerce.io replied June 14, 2021

Hi Clain,

This is Brenna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brenna
Transcy - Translate Language and Convert Currency

November 25, 2022

I was struggling about language and currency changer. This app help me out. The Customers Supports was helpful. This is the best App if you are selling in different country.

HESAXY
United States
5 months using the app
OneCommerce.io replied November 28, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

October 12, 2021

good app, good app, good app, good app, good app, good app, good app, good app, good app, good app,

Genius Raven
Canada
5 months using the app
OneCommerce.io replied October 13, 2021

Hi SAJJAD,

I'm Kiera from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kiera
Transcy - Translate Language and Convert Currency

June 29, 2022

i like it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!

Olmaro
Israel
5 months using the app
OneCommerce.io replied July 4, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 4, 2022

relly nice app that translated my store! and the costomer support was just fantastic, helped me with every thing!!!!

Nordic Moon
Denmark
5 months using the app
OneCommerce.io replied February 7, 2022

Hi Leia,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

May 23, 2022

I had some issues with setting up the app, and Dory helped me all the way. Very good service from Dory. Also a useful app.

vonlendorffasionhouse
United States
5 months using the app
OneCommerce.io replied May 24, 2022

Hi Helmer,

I'm Matthew. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Matthew
Transcy - Translate Language and Convert Currency