Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 21, 2023

today i had support for my 4 eshops. all went great, very polite, very knowledgable person, who finished everything very fast. i do trust all my problems will be reliably solved. i am very happy thanking you

CGKBLUEGLOBE | BEAUTY & PERFUMES
Greece
5 months using the app
OneCommerce.io replied January 26, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

March 7, 2022

Il software permette di tradurre il sito in maniera estremamente semplice.
L'assistenza è sempre disponibile e ti aiuta a risolvere malfunzionamenti, se accadono.

Janus Caffè Torrefazione Marchigiana
Italy
5 months using the app
OneCommerce.io replied March 9, 2022

Hi Valentina,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited May 17, 2022

The app helped us quickly translate our whole page. The process was quick and simple. In case of issues, customer support is very efficient!

The Lab Label
Slovenia
5 months using the app
OneCommerce.io replied May 18, 2022

Hi Miha,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

March 7, 2022

perfect app and customer service Customer service is professional and help me a lot!save my time thanks!

Touchelex Watch
China
5 months using the app
OneCommerce.io replied March 9, 2022

Hi Yang,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

March 11, 2022

Really nice app I installed it super fast. Really good service. I raccomend it for a multilanguage online shop.

Maleka.co.il
Israel
5 months using the app
OneCommerce.io replied March 14, 2022

Hi Raafat,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

February 12, 2022

This application is very good, I liked it because it has the flag of my country in the translation change and the support was instant and very professional.

idealoshop
United States
5 months using the app
OneCommerce.io replied February 14, 2022

Hi Julio,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

June 29, 2022

great app! the custom service is very friendly and helpful.........................................................................

Starlin Cavalin
Netherlands
5 months using the app
OneCommerce.io replied July 4, 2022

Hi Jericha,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

September 7, 2021

I used this app to make sure my website was accessible for french people. The app was really easy to use! Also when it came to the point where i did not know how to fix things. There was a wonderful person named Jane that help me fixed some issue with her technical team. She was great and fixed all my issues within 30 minutes. I never thought that would happen so this was a really good surprise. Really happy with the result! :)

TEDDY BOY
Canada
5 months using the app
OneCommerce.io replied September 8, 2021

Hi Erika,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

June 13, 2021

I really like the app, and the customer service is awesome. I really enjoy it. it helps me connect to different speaking customers so they can understand and shop as well.

Indigo Monet
United States
5 months using the app
OneCommerce.io replied June 14, 2021

Hi Glendalis,

My name's Felicity from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Felicity
Transcy - Translate Language and Convert Currency

March 6, 2022

The app works very well and the support is also very good. They attend you right away and help you very well
Traducción a español:
La aplicación funciona muy bien y el soporte también es muy bueno. Te atienden enseguida y te ayudan muy bien

Janyn´s vogue
Chile
5 months using the app
OneCommerce.io replied March 7, 2022

Hi Jhon,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency