Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

March 28, 2022

Thank you very much Grace for your patience, very fast and effective in getting my store set up, very helpful!

ericajewelstoronto
Canada
4 months using the app
OneCommerce.io replied April 4, 2022

Hi Langen,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

August 30, 2022

Great app , Awesome and very responsive customer service Best app got on Shopify so far thanks you guys , keep making great stuff!

Rusty leather c
Egypt
4 months using the app
February 9, 2023

very good!!! the support is really helpful.

they help me to solve the translate and cuuency issue!!

ACEANDRARE
Japan
4 months using the app
OneCommerce.io replied February 14, 2023

Hi MOMOKO,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

January 20, 2022

This app makes it easier to cater to a wide audience of different origins. I love how it makes the job easier.

Amunscity
United States
4 months using the app
OneCommerce.io replied January 24, 2022

Hi there,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

January 15, 2021

La aplicación funciona perfectamente y si tienes problemas con la aplicación te soluciona los problemas inmediatamente la recomiendo totalmente The application works perfectly and if you have problems with the application, it solves the problems immediately, I totally recommend it

ASSAHARAUIA.ORG
France
4 months using the app
OneCommerce.io replied January 15, 2021

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

January 15, 2021

I needed some help getting set up and Jennifer helped me. Clear instructions and fast replies. I recommend using this app for your translation needs.

Flipn Diecast
Canada
4 months using the app
OneCommerce.io replied January 17, 2021

Hi there,

I'm Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Timothy
Transcy - Translate Language and Convert Currency

January 15, 2022

I used this app to translate my store and show multiple currencies! It is simply AMAZING!!! I love it!!

Shattara | Online Store
Saudi Arabia
4 months using the app
OneCommerce.io replied January 17, 2022

Hi Azzam,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

April 30, 2022

Great online support. Not keen on the ugly translate dropdown which needs some work. Will see how well the app works.

Funky Pet Apparel
South Africa
4 months using the app
OneCommerce.io replied May 5, 2022

Hi Kim,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

May 8, 2021

Ich möchte nur für Kunden eine zweite Sprache English einrichten, das Sie können leichte bestellen und verstehen was Sie tun müssen beim kaufen

misarah2020
Germany
4 months using the app
OneCommerce.io replied May 10, 2021

Hi George,

I'm Jessica from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jessica
Transcy - Translate Language and Convert Currency

February 24, 2022

Great App & support from the Team! Everything works great and the Free plan works just fine for me. Thanks a lot

Les Inimitables
Netherlands
4 months using the app
OneCommerce.io replied March 1, 2022

Hi Kirsten,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency